Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

レビュー (22,821)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月9日

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!

helenloveday
イギリス
アプリの使用期間:8ヶ月
2024年11月15日

This app is very good. It allows me to know how the products are doing once they get to the buyer. So the customer can give us his or her honest review about the product they bought.

Workstation Warehouse
アメリカ合衆国
アプリの使用期間:5日
2025年1月3日

very fair review

Nixton Tribe
カナダ
アプリの使用期間:12ヶ月
2024年9月26日

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA
アメリカ合衆国
アプリの使用期間:5年弱
2024年12月10日

I logged in by mistake and I want my money back.

Mallei’s Finds
イスラエル
アプリの使用期間:26日
Looxが返信しました 2024年12月11日

Hi Mallei's Finds,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

I've reached out to you privately regarding your refund request and will assist you further there—please reply whenever it works for you, and we’ll do our best to help.

2024年10月25日

Amazing customer service. Jodel was the one that helped me and he helped me solve my issue really fast. I recommend.

FLORA BREWS
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年10月9日

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
中華人民共和国香港特別行政区
アプリの使用期間:3年以上
編集日:2025年1月12日

It's amazing, really! Arielle, one of the staff members is really awesome and helpful.

Épris
アメリカ合衆国
アプリの使用期間:10日
2024年11月22日

Great layout and easy to use. Chester is insanely quick to provide great customer service.

Drago
デンマーク
アプリの使用期間:3ヶ月
編集日:2024年12月13日

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

SAM Outfitters
カナダ
アプリの使用期間:約1ヶ月
Looxが返信しました 2024年12月12日

Hey SAM Outfitters, it looks like Shopify had already triggered this app charge before you uninstalled Loox, since Shopify charges in advance. I've reached out to you via email about your refund, I look forward to resolving this together :)
Best,
Sara from the Loox team