Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

レビュー (22,839)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月17日

We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked.

It has been a few days since then and we are not ...

Number Artist
アメリカ合衆国
アプリの使用期間:7ヶ月
Looxが返信しました 2024年8月18日

Hey,
Tal from the Loox team here :)

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’ve ...

2024年11月22日

O custo anunciado foi de 9,99? mes, mas debitaram do meu cartão 29,99, sem nenhuma explicação. Quero explicação e ressarcimento. Nao foi o acordado.

AllHousewareStore
ブラジル
アプリの使用期間:約2ヶ月
Looxが返信しました 2024年11月25日

Hey, I'm sorry for the confusion and am happy to help clear this up! I've checked your account and it appears there may be a misunderstanding about the charges you're seeing ...

2024年9月22日

This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.

Attitude Fashion
アメリカ合衆国
アプリの使用期間:13日
Looxが返信しました 2024年9月24日

Hey,
Rotem from the Loox team here.

Thank you for taking the time to share your experience with Loox.

I have sent you a private message through our support. I'd be happy to ...

2024年11月3日

facture alors que j'ai supprime l'abonnement

Magnet Wimpern
フランス
アプリの使用期間:約1ヶ月
Looxが返信しました 2024年11月4日

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

I’ve personally reached ...

2024年4月26日

Scammers, they tricked my company to switch to their "Scale" plan with the promise for more features for the same price. In the end, i paid double what i paid before for THE SAME features even less. Stopped using their app, removing it from all my 3 stores. Now, you scammed me with small amount but lost 3 stores that use to pay you for years. My advise, go to Judge me - same features, but better ...

Innovato Store
ブルガリア
アプリの使用期間:5年以上
Looxが返信しました 2024年4月28日

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the plan's ...

2024年10月9日

I was in the middle of something don't interrupt like thattttt

Keychime
オーストラリア
アプリの使用期間:4ヶ月
Looxが返信しました 2024年10月10日

Hey,
Sara from the Loox team here.

Thanks for your review, and sorry to hear our "rate us" bar was bothering you. I've gone ahead and removed this from your account for you. ...

2024年4月24日

LOOX is total scam! Tricked me to move from my current plan to their "Scale" plan. The only scale was the price i had to pay - from $35 to $80 for exactly the same service i used before! And this was not showed to me at the time of migration. In fact, it was represented as like moving to move features for the same price.

Now if you send more than 300 emails per month your price is $79, up from $ ...

Innovato Design
ブルガリア
アプリの使用期間:3年以上
Looxが返信しました 2024年4月26日

Hey,
Tal from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

Looking at our previous ...

2024年4月3日

I would like to share my experience. I have been using the Loox app for a year now, and I believe I am qualified to represent a portion of users to express my true feelings.

Initially, my experience with the app was good because their instructional tutorials were well-written, and I could independently complete many tasks by referring to them.

However, an incident occurred earlier this year when ...

Tuxedo Action
アメリカ合衆国
アプリの使用期間:2年以上
Looxが返信しました 2024年4月5日

Hey,
Tamarry from the Loox team here :)

Shopify manages all app charges and billing cycles according to their policy here.

I can see that we replied to your question on the ...

2024年6月13日

It is too expensive. More apps do the same way cheaper than this one. I was paying 10usd and suddenly they change me to 30usd per month. They are counting all the orders, my store is COD but not all orders are paid, so they should not count.

Acalaskin
メキシコ
アプリの使用期間:約2年
Looxが返信しました 2024年6月15日

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the details of ...

2024年12月31日

zu teuer

BELVELINE
ドイツ
アプリの使用期間:約1ヶ月
Looxが返信しました 2025年1月2日

Hey,
I'm sorry if our pricing wasn't quite what you were looking for.

Loox offers various plans to accommodate stores of all sizes and budgets. Our goal is to quickly deliver ...