Loox ‑ Product Reviews App , 18,178件のレビュー
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Had some issues with importing my reviews so I sent out a request for help. Sure enough, within Minutes I got a response from Mara and she helped me solve the problem ASAP :) Awesome assistance & gave suggestions when asking how I might be able to solve the issue on my own next time. Thank you Mara!
Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!
thanks!
Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.
Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.
Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.
Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.
We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!
Ken was great with a small issue that I had. Thank you!
I needed help with where my review stars were being displayed and Jodel helped me immediately. Within an hour my problem was fixed and she left me the necessary code for future occurrences of the same issue. I appreciate it.
Customer Service was great. Chester was very responsive and figured out a resolution to my issue very quickly. Thanks Loox!
I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!
The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%
I love this app! It has probably all the futures you need. Don´t make the mistake (as we did), and don´t try to get some free review app, it will probably suck and you will probably need to migrate to better review app in the future.. I also love the support of Loox, they are here literally 24/7 and are ready to help you with anything.. I´m really satisfied. But I need to monetion, that we have been using this app for not even a month, so maybe We´ll find out some shortcomings of this app
So easy to use and integrate. Love having our reviews displayed in different locations across our site. highly recommend. thank you