Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

レビュー (22,839)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年9月9日

Doesn't let you export chosen reviews and more than 20 at a time

Novamart
イギリス
アプリの使用期間:6ヶ月
Looxが返信しました 2024年9月10日

Hey,
Shany from the Loox team here.

I'm sorry to hear your Loox experience was less than you expected. I'd be more than happy to help you resolve any issues.

I’ve reached out ...

2024年9月30日

Le pongo una estrella porque no me deja cancelar el plan de prueba gratis y no sé si desinstalando la aplicación dejaran de cobrarme.

SI ALGUIEN ME PUEDE AYUDAR ESTARÍA MUY AGRADECIDO

My Store
スペイン
アプリの使用期間:2ヶ月
Looxが返信しました 2024年10月2日

Hey,
Sharon from the Loox team here.

Canceling your Loox subscription can be done anytime by removing Loox from your Shopify apps menu.

Shopify should only trigger an app ...

2024年12月8日

uygulamayı kullanamıyorum. Hem ben yorum ekleyemiyorum hem müşteriler ekleyemiyor ve alışveriş başına komisyon alıyorsunuz. Lütfen aldığınız komisyonun hizmetinizle karşılığını verin

Tradeupp
トルコ
アプリの使用期間:2ヶ月
Looxが返信しました 2024年12月10日

Hey Tradeupp, I would be happy to clarify this! Loox doesn't take commissions on purchases made in your store. I've reached out to you via email to answer any other questions ...

2024年6月7日

Worst experience with them, they charged me 400$+ uninformed and my plan is for 40$ only, i want my money back extremly unethical to charge such high amount just for Reviews

Rawayat Jewellery
パキスタン
アプリの使用期間:約1年
Looxが返信しました 2024年6月8日

Hey there, Sara from the Loox team here.

We understand how stressful it can be to receive an unexpected charge. Our pricing plans are fully transparent and are outlined in ...

2024年8月16日

BE CAREFUL with this application. When you have a lot of orders, you pay accordingly. I received a $450 bill in 15 days.

All Cars
フランス
アプリの使用期間:4ヶ月
Looxが返信しました 2024年8月17日

Hey there, Arielle from the Loox team here.

We understand how stressful it can be to receive an unexpected charge.

Our pricing plans are fully transparent and are outlined ...

2024年3月8日

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can ...

The Stole Shop
パキスタン
アプリの使用期間:4ヶ月
Looxが返信しました 2024年3月10日

Hey there, Sara from the Loox team here.

While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined ...

2024年5月26日

Worst app ever, when you choise a low star raiting in their app, they send you to a feedback page, but when you choose a higher star they send you here. Dont use this app they will over charge you!

Cloudflops
スウェーデン
アプリの使用期間:約1年
Looxが返信しました 2024年5月28日

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the details of ...

2024年12月10日

NVM

More Gentle
オランダ
アプリの使用期間:19日
Looxが返信しました 2024年12月11日

Hi More Gentle,

Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

We’d love to hear more about what ...

2024年6月28日

I do not recommend this app. Every time I try to filter reviews for products, it gives me a loading error. I have to cancel the product download and re-download it, and even then, this doesn't always work.

Elegant Girl's Fashion
イスラエル
アプリの使用期間:約2ヶ月
Looxが返信しました 2024年6月29日

Hey,
Rotem from the Loox team here.

​I'm truly sorry to hear your experience with Loox was not as you expected.

I’d be happy to dig deeper into what you see on your end.
​ ...

2024年5月23日

I got charged for this app when reactivating my shopify store after 2 years!

Please refund me

For Us Momma
カナダ
アプリの使用期間:3年以上
Looxが返信しました 2024年5月25日

Hey,
Sara from the Loox team here.

When a store is unfrozen, Shopify automatically triggers app charges for apps that weren't uninstalled before freezing the store.

We're ...