Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

レビュー (22,839)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年1月30日

very very very limited settings.....with the pro plan!!!!!
I can't import reviews with text or just without text, I can't change reviews at all.....

UtaBeauty™
ルーマニア
アプリの使用期間:9ヶ月
Looxが返信しました 2021年1月30日

Hey,
Josh from the Loox team here :)

I am sorry that your Loox experience has not met your expectations so far. I would be happy to sort everything out for you.​

Loox ...

2021年4月21日

There is no way to find support team on Shopify. I already check all the page i can but no help support.. Too bad the app is great

InspirationGhibli
フランス
アプリの使用期間:7ヶ月
Looxが返信しました 2021年4月21日

Hey,
Amit K. from the Loox team here :)

Our support team is available 24/7 in 3 different time zones, and we always respond within minutes.

I took a look at our logs and I ...

編集日:2019年11月28日

We as customers doesnt mean anything to Loox, and it seems like once yopu buy the app then they dont care about you anymore. First they say they will get back to you in 5 hours, then another email confirm that they ALWAYS get back within 24 hours, but only reply me after 4 days, and the 2nd time after 2 days i still didnt hear from them. TERRIBLE. They deserve a 1 star, but get a 2 star because ...

Sticker Sensations
ニュージーランド
アプリの使用期間:7ヶ月
Looxが返信しました 2019年11月17日

Hey,

Amit from the Loox support team here :)

Generally speaking, as you've correctly mentioned, we do our best to respond to support requests as soon as possible and always ...

2020年10月28日

Gostaria de um suporte em suporte.laranjaimportada.com.br, pois simplesmente não consigo espelhar os reviews em minha pagina.

Evolução Laranja
ブラジル
アプリの使用期間:5ヶ月
Looxが返信しました 2020年10月28日

Hey,
Josh from the Loox team here :)

Loox automatically secures your reviews by blocking all non-listed domains from displaying the Loox widgets.

This protects you from ...

編集日:2022年2月13日

Better get another app, because Loox app is veryyyy expensive. You always pay $ 35 for 300 emails. A month can quickly accumulate a large sum. The app works well and the support is very quick.
The settings are very easy

DIAMOND MODE
ドイツ
アプリの使用期間:5ヶ月
2024年1月2日

the import is easy and nice , but all other setting are very hard. thew support service is only be email and not online

My Store
イスラエル
アプリの使用期間:5ヶ月
Looxが返信しました 2024年1月4日

Hey,
Lilach from the Loox team here :)

Our support team is available 24/7 via email, you can always reach out to us!

Here's our email address:
support@loox.io

In any case, I' ...

2021年11月15日

Acho que a única coisa que poderia fazer pro plano básico é colorar ao menos o primeiro nome das pessoas de acordo com sua linguagem de origem e aumentar a margem de comentários pra uns 35.

Ideal Time
ブラジル
アプリの使用期間:4ヶ月
Looxが返信しました 2021年11月15日

Hey,
Dor from the Loox team here :)

While the Beginner plan is intended for merchants starting out on the Shopify ecosystem, it still provides many essential and useful ...

編集日:2021年3月15日

Gave decent results for price during trial and first month. Now it's says I've run out of review sends after just 2 days and what I get from that is just about 10 reviews. When I bumped up the next level, Within a few days, I got the same message, that I'd run out. Currently looking for alternatives . It's fine if that's their pricing, but they definitely show more results during their trial and ...

Adinkra Expo
アメリカ合衆国
アプリの使用期間:4ヶ月
Looxが返信しました 2021年3月15日

Hey,
Yishai from the Loox team here - I'm so sorry you're disappointed in your experience with Loox recently. I'd be happy to clear a few things up and try to explain what ...

2020年2月25日

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Essentium Phygen
インド
アプリの使用期間:2ヶ月
2022年3月11日

Pourriez l'avoir en français c'est compliqué pour moi!! j'essai tant bien que mal mais je pers un temps fou. merci pour votre retour

Annacoopper
フランス
アプリの使用期間:約2ヶ月
Looxが返信しました 2022年3月11日

Hi!
Dor from the Loox team here :)

Merci de nous contacter!

Please note that while the Loox admin is currently supported in English only, you can feel free to reach out to ...