Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

レビュー (22,205)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年8月16日

Ok but quite costly for a growth plan, if you are looking to make it more in line with your brand image. The 9.99 plan doesn't allow much customisation.

Koréil Jewelry
スウェーデン
アプリの使用期間:1年以上
Looxが返信しました 2022年8月16日

Hey,
Josh from the Loox team here :)

​Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

In fact, Loox is designed to provide extremely high ROI on the price, not only by creating social proof that boosts conversion but also by incentivizing repeat buys with next-purchase discounts for reviewers, as well as reaching new customers via Loox Referrals.

​In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

2024年1月8日

kool

Minhab
サウジアラビア
アプリの使用期間:19日
2020年2月12日

I used this app to import reviews and the effect was quite impressive. Well done Guys, good job. I enjoyed it.

Beniashop
アメリカ合衆国
アプリの使用期間:約1年
2021年4月13日

cool this is the first time ive used it so i dont know what else I am supposed to say why wont it let me go back

Punaniii
アメリカ合衆国
アプリの使用期間:約1年
Looxが返信しました 2021年4月14日

Hey,
I'm Yishai from the Customer Success team :)

We'd be more than happy to assist you in setting up the app and getting the most out of Loox.

Feel free to send us an email to support@loox.io with any questions you have, we're always here to help!

2023年9月28日

Top, mais pas écrit en français

Beautik
フランス
アプリの使用期間:約1年
Looxが返信しました 2023年9月30日

Hey,
Ilan from the Loox team here :)

Loox enables you to translate all of the widgets to the language of your choice.

Additionally, I can help you translate all the customer-facing texts through our backend.

I’ve personally reached out to you and will be happy to help you through the email thread.

2019年11月13日

It has multiple functions. However, there are some disadvantages. The layout cannot be changed or placed in a row. Each review can only put one picture.

Charmo
アメリカ合衆国
アプリの使用期間:10ヶ月
編集日:2021年12月6日

It's a good app and its features are worth 5 stars, however, I wasn't too happy when I found out that my plan had gone from $14.99 / month to $29.99 / month without my permission.

TiktokDaily
中国
アプリの使用期間:10ヶ月
Looxが返信しました 2021年12月7日

Hey,
Josh from the Loox team here :)

Happy to hear that you are enjoying your time with Loox!​

Loox offers several different plans for stores at different stages of their Shopify journey.​

Shopify also requires explicit merchant consent when choosing an app's subscription plan. ​

​We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

​I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

2022年10月25日

The app is fairly good and reasonably customizable. They haven't however replied to my emailed 'help request' for over 5 days. Not great service.

GOODLAND
カナダ
アプリの使用期間:10ヶ月
Looxが返信しました 2022年10月26日

Hey,
Sapir from the Loox team here :)

Our support team is available 24/7 and is always happy to help! As mentioned when you open an issue with support, you should receive an answer within 24 hours.

I took a look at the email you sent us and it seems like our support team responded within several minutes.

As our response seems to have been missed, I’ve reached out to you privately through our support email and through the 'Contact Us' form in your store to try and solve this as quickly as possible :)

2023年2月14日

Tuve que borrarla porque no podia hacer nada si no pagaba por un plan mas caro, estoy hablando de ni siquiera ver las cosas generadas en mi plan mas bajo, simplemente no veia nada mas que el plan de pagos en el "dashboard" de shopify,tampoco pude ponerme en contacto dentro de su pagina a manera de soporte. Que decepcion!

U.S. Polo Assn. México
メキシコ
アプリの使用期間:8ヶ月
Looxが返信しました 2023年2月15日

Hey,
Tamarry from the Loox team here :)

Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

Our Beginner plan is designed for stores who are starting their journey and help them grow their business.

All our plans, including those for larger scale stores, have an extremely high ROI.

In any case, our support team is available 24/7 and always happy to help!

I have reached out privately to answer any questions you may have.

2019年3月11日

It won't show on my products page nor on my home page. I hope they would fix this and make it more user friendly.

Trend Culture Shop
フィリピン
アプリの使用期間:7ヶ月