Loox ‑ Product Reviews App , 18,411件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月8日

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.

The Stole Shop
パキスタン
アプリの使用期間:4ヶ月
Looxが返信しました 2024年3月10日

Hey there, Sara from the Loox team here.

While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

I've reached out to you privately via email and look forward to continuing this conversation there :)

2024年4月16日

Liz was very helpful in grouping our reviews

Smoothie London
イギリス
アプリの使用期間:約3年
2024年3月7日

Now have 3 Shopify stores using Loox. This app is amazing in terms of features and the customer service and tech support is next level. Special shout out to Ken who assisted with integrating the reviews into out latest store. Thanks guys.

Solaryard
オーストラリア
アプリの使用期間:21日
2024年4月23日

it works fantastic with great idea I highly recommend it for every one to start a small business especially with shopify ,Good Luck!

jewellery art
クウェート
アプリの使用期間:11日
2024年3月11日

Shany, the Customer Support Engineer, provided us with exceptional support!

Thank you for the fantastic service!

Chris

Miramat Store AU
オーストラリア
アプリの使用期間:約3年
2024年3月31日

Small business owner with limited time to do this sort of thing. Got through it quick.

Les FanFaire
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年4月3日

Dear Aya,

I just wanted to quickly thank you for your help in solving the problem I was facing. I was truly stuck and just couldn't find the solution, but thanks to you, it's all sorted out now! Your prompt response and helpfulness really impressed me. Thanks again, I truly appreciate it!

Best regards,

Mark van Vliet

Sovela
オランダ
アプリの使用期間:12日
2024年3月7日

Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!

Lighting Homei
イギリス
アプリの使用期間:7ヶ月
2024年4月2日

Easy to use and not too expensive for a start-up and provides great scope for additional features when the business grows.

Galaxy Tees
イギリス
アプリの使用期間:約1ヶ月
2024年2月24日

Works pretty well! I'm looking forward them adding a few more features.

Jixxie
アメリカ合衆国
アプリの使用期間:約2ヶ月