Loox ‑ Product Reviews App
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Both Ilan and Josh were really helpful regarding my Hungarian translation. Although I‘d really appreciate Hungarian language support in the future.
Cheers to you both
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
We have used this app for our online business for about 6 months now, and it's been fantastic! Customers are happy to receive the review requests and most provide reviews, which have really helped future customers be confident in buying from us. Thanks Loox, great job! 5/5
What an absolutely amazing app! It is a must-have for beginners especially. MAkes life a lot easier.
Loox just makes everything so much easier for my business, I love the reviews pop ups especially. I love it and I highly recommend.
Coole und sehr nützliche App die vieles erleichtert. Mann kann sich dann auf andere Sachen konzentrieren. Ich werde Sie auf jeden Fall weiter empfehlen
muito bom, excelente, incrível, satisfatório, legal, massa, sagaz, gostei muito vou recomendar, valeu
Needed help setting up my review carousel on my home page and Chester solved it for me in less than 5 minutes. I rate their customer service 5 stars.
Only negative thing about this app is the lack of customization available. I wish the emails were more customizable as well as the look of the reviews on my website. Also, when selecting your options in the settings, they don't show photos of what it would look like (ex: selecting 'rounded corners' instead of 'sharp corners' but you can't see the difference between the two until you save it and look at your website)
Hey,
Tamarry from the Loox team here :)
I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction.
We have released a lot of features in recent years, including various customization options for both displaying reviews and collecting reviews via email.
I’d be more than happy to help you find customizations that work for your brand.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
The support is five stars; Ilan and the whole team have helped me several times and always resolved the issues. Thanks to everyone!
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