Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avaliações (22 166)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de novembro de 2024

The best review app on Shopify. Has everything you need to show social proof, pictures, videos. Jodel from the customer support team is fantastic and took care of all the minor queries we have regarding specific product reviews not being sent out. Thanks Jodel!

NAB Leather
Canadá
Over 4 years usando a aplicação
Editado a 30 de setembro de 2024

We love our Loox Reviews and hope y'all know how great of a job you have done with this company. You have been a key part of our success. The superb UX and collection process has resulted in Mermaid Wax having more overall reviews than ALL of the other companies in our industry COMBINED! This has happened with your help (which has been key) even though we are just 5 years old while many in the industry have been around before the internet. No shxx! Woohoo, can't thank you all enough <3

Mermaid Wax®
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Loox 30 de setembro de 2024

Hey,
Arielle from the Loox team here :)

We are so happy to hear about your positive experience with Loox so far.

We are looking forward to many more years of working together.

Don't hesitate to reach out if there is anything we can help you with!

26 de setembro de 2024

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA
Estados Unidos
Almost 5 years usando a aplicação
25 de outubro de 2024

Great app, excellent customer support. Aya was quick to reply and provide code to implement certain features across our store. Very helpful and kind. Recommend highly!

Natural Life™ Australia
Austrália
Over 2 years usando a aplicação
18 de novembro de 2024

I use a lot of apps for my site. This is BY FAR the best and most important app I have. IT IS A MUST!!!
I have NEVER had a developer offer so much immediate and incredible support any time I send a request via email. It is instantaneous!
I get so frustrated with some of my other app providers when getting support seems to be like pulling teeth!
Everyone at Loox is over the top amazing and helpful.
DON'T HESITATE TO GET THIS!

Renetto - The Original Canopy Chair
Estados Unidos
7 months usando a aplicação
23 de outubro de 2024

This is such a great app! It has great additional features such as refer a friend, and offering rewards for photo and video reviews. Within the first 24 hours of installing Loox we had 16 new reviews! This level of reviews collected in the same timeframe was impossible with Trustpilot. Customer service is great too, Rotem in particular. He was able to quickly assist me with accidentally duplicated reviews.

BionicGym
Estados Unidos
Over 2 years usando a aplicação
31 de outubro de 2024

I’m thrilled with this app! It offers outstanding value for money and is incredibly reliable. New tools and features are regularly added, keeping it fresh and functional. I was especially impressed with the quick assistance in implementing the review stars. Huge thanks to Rotem, the Customer Support Engineer, for going above and beyond with friendly and efficient support. Highly recommended!

Rad&Rucksack
Alemanha
Over 1 year usando a aplicação
9 de outubro de 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
Estados Unidos
Over 1 year usando a aplicação
9 de outubro de 2024

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!

helenloveday
Reino Unido
8 months usando a aplicação
9 de outubro de 2024

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
Hong Kong, RAE da China
Over 3 years usando a aplicação