Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avaliações (22 021)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de março de 2024

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.

The Stole Shop
Paquistão
4 months usando a aplicação
Questão respondida por Loox 10 de março de 2024

Hey there, Sara from the Loox team here.

While we understand how stressful it can be to receive an unexpected charge, our pricing plans are fully transparent and are outlined in several places throughout the subscription process.

I've reached out to you privately via email and look forward to continuing this conversation there :)

7 de março de 2024

Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!

Lighting Homei
Reino Unido
7 months usando a aplicação
16 de janeiro de 2024

Been using Loox for about 6 months. Nice, clean, simple, reasonably priced. Everything a startup needing a reviews app needs.

Bentolabs Design
Hong Kong, RAE da China
4 months usando a aplicação
20 de novembro de 2023

Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence. Really good app and really fast and helpful support. Definetely to recommend to increase conversion and therefore sales. Thanks to Laurence.

Setho
Alemanha
10 months usando a aplicação
19 de janeiro de 2024

Customer support is incredible! Aya from Customer Support dealt with the issue I had within an hour and did it perfectly.

Hall of the Fallen
Reino Unido
About 3 years usando a aplicação
30 de janeiro de 2024

Super easy-to-use app to give your site the social proof it needs.

Hot Pot Hero
Estados Unidos
5 months usando a aplicação
12 de agosto de 2024

perfekt für die bewertungen

myGoodDeals
Alemanha
5 days usando a aplicação
14 de maio de 2024

Love the overall functionality, setting up the app was super easy and very simple.

Sauce Hockey
Estados Unidos
6 days usando a aplicação
19 de setembro de 2024

deustche übersetzung wäre sehr gut

Novalinoshop
Alemanha
11 days usando a aplicação
Questão respondida por Loox 21 de setembro de 2024

Hey there,
Sara from the Loox team here :)

Thank you for your review!

Loox's multilingual support allows you to display all customer-facing texts in any of our 21 supported languages, including German.

I've reached out to you via email to tell you more about this, and I look forward to continuing the conversation there!

1 de abril de 2024

A very user-friendly interface with a lot of features to make the store pop-out.

KurtBot™ Smart Curtain Opener
Emirados Árabes Unidos
About 2 months usando a aplicação