Loox ‑ Product Reviews App
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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We haven't been using the app for long but so it has been a good experience. It looks good and the support has been great! Thanks Loox team
Me gusta mucho lo visual de las reseñas en mi web. El único detalle es que en mi caso la mayoría de los usuarios no deja reseñas.
Easy to use. 9.99 USD/month plan for starters is very friendly for businesses just starting up. Integration with Shopify is good, customers who receive an email can use just one click to submit a review, which is effortless for the customer. That is a very nice feature.
Customization of the review request email is very limited, hoping to improve it to suit more branded customization.
I installed this 2 days ago and in 2 days it has collected more reviews from me than YOPTO has in 2 months. So that is a major plus. Somethings that need improvement/features that would be helpful:
1. Ability to see/preview the email that gets sent and add branding (like logo etc) right now you can tell the app the text you want in the email, but cannot see the email, edit the subject, add logo etc.
2. Page in app to view and moderate all of the reviews that have been submitted.
3. Ability to respond to a review.
So far though very happy with the response given that had the other review system did not get as many reviews sent as I have with LOOX so far. I also like that it lets people comment on the fit/size etc, which is specific to fashion/apparel. I also like that users can attached photos (but it is not required) and that incentives can be offered to encourage feedback.
muy completa
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Necessary, but expensive. Use of the starter plan is very limited, until you have a scaled business can be limiting. Although conversion rate after using loox has improved dramatically. From 0 conversions to over 10 in a week after using.
L'application permet d'afficher les avis des clients, mais je rencontre quelques difficultés au niveau de la search console.
Hey,
Amit from the Loox team here - thank you for your feedback!
I took a look at Google's Rich Results and it seems as if the Loox Rich Snippets are appearing as expected.
You can also see my response on our private thread where I shared a link and a screenshot with you.
Please note it might take Google up to a few weeks to index new data.
Please feel free to respond on our private thread or contact us at support@loox.io and we'll be more than happy to sort out anything you need :)
The features offered by this app are quite complete. Integration with shopify was seamless. The only problem that I had was, changes to the review pop-up on mobile did not work. I made changes to the settings, but they are not implemented on mobile for some reason. So, even though I disabled it for mobile, but the pop-up still pops out, don't know how else I can deactivate it :D
I am very happy with the app so far, although I think more options should be available on the Beginner plan.