Loox ‑ Product Reviews App
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (21 874)
Refinar
-
Por classificação
Works well but quite expensive
Great app, plenty of options. Very good if you want to optimise our reviews section and brand communication with your customers. Plus the platform is pretty intuitive and easy to use. Finally, the support is always here for you. I'd just suggest more designs available as people are too used to the Loox design and it could be bad if people had previous bad experiences in other shops.
The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as
1. manually changing the codes before the customers uses it is impossible to achieve
2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured
3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is.
4. we cannot give a fixed dollar amount as the products in that one collection has different price points.
5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to.
We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.
Hey,
Amit from the Loox team here!
Thanks for your elaborative request!
While Loox does not currently support this, we are always looking for new ways to improve our product.
I have already forwarded this to our Product Team for further consideration.
If you don't mind, please contact our support team at support@loox.io and we'd be happy to gather more information from you regarding how you see this feature in action :)
And in any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Me gusta esta aplicación, pero sería ideal si viniera completa en español, aparte si podrían enviar videos o algo así
Love the app, and customer service is very responsive. I'll add the 5th star when review request email can be customized to the site look & feel. Currently, only logo and can be added and text content edited.
smooth operation, easy load, hope more features are available in the basic plan. so far satisfied with the
Very simple and saves so much time. Amazingly easy way to get the reviews for my products on my website!
I used this app to start collecting reviews. So far so good setting up. I wish they hadn't ask me to review it until I had a chance to get some time on it.
cool & good
Acabei de instalar e estou aprendendo a usar, mas parece ser muito bom!
O recurso de importar as avaliações é demais.