Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Avaliações (21 874)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de novembro de 2023

Works well but quite expensive

Caeli Beauty
Portugal
12 months usando a aplicação
31 de julho de 2020

Great app, plenty of options. Very good if you want to optimise our reviews section and brand communication with your customers. Plus the platform is pretty intuitive and easy to use. Finally, the support is always here for you. I'd just suggest more designs available as people are too used to the Loox design and it could be bad if people had previous bad experiences in other shops.

Lily Scarves
Suíça
9 months usando a aplicação
4 de setembro de 2020

The app has been amazing in all aspects except you cannot limit the uniquely generated codes to a certain collection. This is important to all stores selling items with very different price points, as
1. manually changing the codes before the customers uses it is impossible to achieve
2. customers are dissatisfied if we try to ask them for top ups because they claim "the code worked" and that the discount should be honoured
3. we don't want to give them loopholes to exploit by using one generic code for everyone. We are fighting enough fires as it is.
4. we cannot give a fixed dollar amount as the products in that one collection has different price points.
5. We have reached out to Shopify and the support team says all apps have the ability to limit generated codes to a certain collection if they wish to.

We have reached out to Loox, but it seems this is not affecting a lot of shops and is not high on their priority list and to be fair they have tried to give us other alternatives above. We are putting this out here because we really want a permanent solution to this and see if other shops are experiencing this too.

Cowpresso Coffee Roasters Singapore
Singapura
9 months usando a aplicação
Questão respondida por Loox 4 de setembro de 2020

Hey,

Amit from the Loox team here!

Thanks for your elaborative request!

​While Loox does not currently support this, we are always looking for new ways to improve our product.

​I have already forwarded this to our Product Team for further consideration.

​If you don't mind, please contact our support team at support@loox.io and we'd be happy to gather more information from you regarding how you see this feature in action :)

And in any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.

8 de fevereiro de 2022

Me gusta esta aplicación, pero sería ideal si viniera completa en español, aparte si podrían enviar videos o algo así

Bramonte
Chile
12 months usando a aplicação
16 de janeiro de 2020

Love the app, and customer service is very responsive. I'll add the 5th star when review request email can be customized to the site look & feel. Currently, only logo and can be added and text content edited.

Formae
Estados Unidos
9 months usando a aplicação
27 de setembro de 2022

smooth operation, easy load, hope more features are available in the basic plan. so far satisfied with the

My That Girl Shop
Emirados Árabes Unidos
12 months usando a aplicação
10 de julho de 2023

Very simple and saves so much time. Amazingly easy way to get the reviews for my products on my website!

Shining Sentiments
Estados Unidos
12 months usando a aplicação
26 de maio de 2019

I used this app to start collecting reviews. So far so good setting up. I wish they hadn't ask me to review it until I had a chance to get some time on it.

So Big Baby
Estados Unidos
9 months usando a aplicação
24 de outubro de 2023

cool & good

Alca Shop
Estados Unidos
11 months usando a aplicação
15 de fevereiro de 2022

Acabei de instalar e estou aprendendo a usar, mas parece ser muito bom!
O recurso de importar as avaliações é demais.

Trend Shop
Brasil
12 months usando a aplicação