Loox ‑ Product Reviews App , 18 319 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de fevereiro de 2024

Jodel was amazing! She addressed my issue in under 1 HOUR! Talk about a fast turn around time and exceptional customer service!

BlAsian Scrunchies & Co.
Estados Unidos
About 1 year usando a aplicação
6 de fevereiro de 2024

Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.

Rödler
Chile
Almost 3 years usando a aplicação
Editado a 15 de abril de 2024

It's amazing to set up a Happy Customers Page on our website. Ellison, guided me through the process and was quick. The step-by-step process explained in email is perfect. Thank you.

GBNY
Estados Unidos
Over 3 years usando a aplicação
28 de março de 2024

good app so far, great tech support too, they helped me with some issues i was having and were able to get things going for me pretty quick, they even made it easy to import my old reviews!

Asgard503
Estados Unidos
About 2 months usando a aplicação
17 de março de 2024

Ken was great with a small issue that I had. Thank you!

SAAR CO
Austrália
Almost 3 years usando a aplicação
15 de abril de 2024

The app does two things: it allows you to see the positive things about a product and the negative facts that may decide whether you want to list the product. It's a perfect app and I recommend 100%

Maramalive™
Nova Zelândia
About 2 months usando a aplicação
7 de abril de 2024

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

Aurelle Shine
Alemanha
4 months usando a aplicação
2 de abril de 2024

Customer Service was great. Chester was very responsive and figured out a resolution to my issue very quickly. Thanks Loox!

One Funny Mother Gifts
Estados Unidos
Over 2 years usando a aplicação
28 de fevereiro de 2024

Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!

thanks!

kleopatrajewles
Estados Unidos
12 months usando a aplicação
3 de março de 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
Reino Unido
6 months usando a aplicação
Questão respondida por Loox 4 de março de 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!