Loox ‑ Product Reviews App , 18 575 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de abril de 2024

more options for the scale plan. i'm at the point to scale it's just very pricey if your just getting started. But again lots of small companies rely on the connectivity of shopify and google and to have to pay for a premium upgrade might not help us grow

KillinMeSmalls
Estados Unidos
About 1 month usando a aplicação
17 de março de 2024

Ken was great with a small issue that I had. Thank you!

SAAR CO
Austrália
Almost 3 years usando a aplicação
6 de fevereiro de 2024

Really good, downloaded last year. Think the app is brilliant and gives merchants control of their reviews as opposed to Trustpilot who charges small businesses a fortune to do anything. Now that Loox has integrated with Google, its even better. Really happy, highly recommend.

Majora
Reino Unido
6 months usando a aplicação
25 de janeiro de 2024

The customer support is great. I asked for a custom request not available in their UI and Lilach from Loox was able to get it done quickly. We actually left Loox and immediately came back a few days later as the other app we tried didn't compare.

Dope Headwear
Estados Unidos
Almost 4 years usando a aplicação
22 de fevereiro de 2024

Jodel was amazing! She addressed my issue in under 1 HOUR! Talk about a fast turn around time and exceptional customer service!

BlAsian Scrunchies & Co.
Estados Unidos
About 1 year usando a aplicação
3 de maio de 2024

I've just installed Loox on my website with the help from the support team from Loox. The support provided by Lilach from Loox Support team was excellent. I highly recommend this app!

Rori Fashion
Roménia
3 months usando a aplicação
9 de março de 2024

I love this app! It has probably all the futures you need. Don´t make the mistake (as we did), and don´t try to get some free review app, it will probably suck and you will probably need to migrate to better review app in the future.. I also love the support of Loox, they are here literally 24/7 and are ready to help you with anything.. I´m really satisfied. But I need to monetion, that we have been using this app for not even a month, so maybe We´ll find out some shortcomings of this app

PureGesund™
Chéquia
30 days usando a aplicação
3 de março de 2024

Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.

Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.

Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.

Guernsey Flowers by Post
Reino Unido
6 months usando a aplicação
Questão respondida por Loox 4 de março de 2024

Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.

We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!

26 de março de 2024

The best app for reviews. Support very fast and eficient. Jemuel help in integration very easy.

Pro Fishing Brasil
Brasil
About 2 years usando a aplicação
28 de fevereiro de 2024

Best review app - best features and amazing customer support - especially ROTEM - she was fast and professional!

thanks!

kleopatrajewles
Estados Unidos
12 months usando a aplicação