Loox ‑ Visual Product Reviews

We have been working with LOOX since we started 10 years.
We proudly gathered over 20k reviews avg on 4.6/5
Thank you, LOOX, for gathering our reviews and being part of our brand growth.

App works great, been using it for years. Support is always responsive, Rina helped me today and helped fix a couple issues when we changed over to our new template very quickly.

Kim is very competent. I just gave him an overview of my problem and he managed to triangulate the issue and fix the code of my websites without putting our live websites at risk. I am not a coder, and I know how difficult it is to have a customer support that can modify a code for their clients for FREE. This skillset requires a huge payment if its someone else because it means hiring them to fix the problem. He deserves a raise.

Easy to use! Definitely helps build brand trust. Lots of different widget options to easily imbed in your store. when I needed help, leogen from customer service responded in minutes and solved my problem right away. Highly reccomend!

Fantastic response time with my initial query about importing all of my stores product reviews to be visible on the home page. Laurence M was able to attend to my query on a speedy and professional manner saving me a lot of time. I really love this app and the customer recovering is fantastic! Thanks team!

One of the best integrated apps on our store, easy to see what customers think of our handmade product. And its great when a photo or video is uploaded to see our customers honest first reaction! absolutely love it!

Really comprehensive, easy to set up, looks smart and has extras like offering a reward to advocates that I didn't even realise were there until I installed it! Oh yes, and support is great too, thanks Nathan!

Very easy to use and definitely increases brand trust. Loox’s customer service is AMAZING ! Whenever we encounter an issue, Jen, Ed, Molly or Sara respond within minutes to solve our issue. We highly recommend Loox !

I’ve been using Loox for 5-6 years now, and it’s been fantastic! Joyce has been incredibly helpful and responsive on a recent support ticket (they always reply in a couple of hours at the latest). I’ve already recommended Loox to several other stores because of how smooth the experience has been. The best of the best.

THE BEST customer service I've experienced yet on an app! I had trouble getting reviews of one product across multiple variations to group on each product page - emailed support, and Ed G sent me directions within an hour! THEN the instructions were amazingly great/simple to follow! Took about 2 minutes for me to fix my issue - and I'm not super savvy on the backend flow of things. Highly recommend these guys - thanks Ed!