SC Loyalty Rewards Referrals , 160 recensies

We have been using this app for about 6 months and are very frustrated with it. It has very limited functionality and now it has crashed completely and disappeared from our site. The app isn't displaying on our store and customers are not receiving points for their orders, nor are they able to pay with the points they have collected. Our customers are frustrated and Bold Commerce Support has not fixed the problem, It has been almost 2 weeks.
We are limited to this app because we use Bold Cashier for our checkout and there are no other options.
It is very basic app with limited functionality that is continually frustrating and support continually tells us that they will bring our issues to the attention of the developers but nothing has improved.
UPDATE. Regina helped me get the app working again, it was a very simple toggle switch that had turned off when we had to reinstall the app. Unfortunately it took a long time to get the information from support and it took several hours to update all of the points manually for the orders that we received while we waited.
The app is working again now.

Great and true loyalty app. Would be nice in the future to add points to customer that share on social networks. apart from that it does what I expect it to do.. would recommend it .

Hasn't really created a "customer" base for us enough for people to come back and use the point.

Setup couldn't have been easier. I had a few questions about the functionality of the starter plan, and it does even more than I thought it would. I started a chat message, and Tony jumped on right away. He was able to answer all of my questions and coordinate a specialist to help look into the details. Within just a couple of minutes, I found a new way to reward my customers. Can't wait to launch, and I can't thank Tony enough!

Great app with a good amount of customizability. Really helps that the charge only applies from 51 or more customers. MC is particularly helpful and does her best to get the issues fixed within her means. Their customer service standards really show what they place first in the business - customers, not profits

Loving this app so far! Works well, easy to use and support has been quick with any questions I've had. I recommend this app for anyone looking at loyalty programs for their store. Thanks from TPS.Online !

I have been looking high and low for an app like the Loyalty points. As an artist who painted custom portraits, most of my clients are referrals. Being able to reward my customers with a show of appreciation like loyalty points is a great way to show how much I appreciate their referrals.

Breezes over the fact that their app bypasses SHIPPING AND TAXES. Their workaround is to devalue your reward program points to make up for it. They act like it's no big deal when it is a huge defect. The minimal documentation mentions 6 months ago that it is in the works, but it still isn't available. In fact, bold can't even provide an estimate on when this will be available. They won't even guess. Just another app from Bold that bypasses how things are supposed to work and causes more issues than it fixes.

The_Cavy_Closet is community based. A lot of Guinea Pig owners are saving money to buy new fleece blankets and sharing about it on IG already so Loyality points is the perfect rewards system for my customers to earn "Cavy Carrots" by sharing, commenting and making purchases. I'm still making changes because it can get really specific, so having manual options is a really helpful way to increase value.

There was a woman in a Shopify webinar who said Quantity Breaks is the secret sauce so that brought me to Bold and The Cavy Community around the world will benefit from both apps.

Mc, Thanks for being so cool on the phone and answering all of my questions. Here's the page I've come up with so far. It's lightly based on some of the examples you provided ... https://thecavycloset.com/pages/program-details

I talked to MC on the phone and she answered questions I didn't really know I had. Then she followed up with some examples of rewards pages in an email so I spent the day online shopping and thinking of creating my own points systems called Carrots.

Carrots are cool too because they expire so that adds a little urgency. I have been really inspired like this for a little while now. Thank you.

Still learning how this system works. I will say they are very quick to help if you have any issue. Thank you Bold