Recensies (51)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
30 januari 2019

I had no active campaigns and did not want their paid service (I had just installed it to see how it would work).

But I guess customers have still been able to create accounts (for a loyalty program that doesn't exist) AND now they are publishing updates to my theme AND creating draft orders.

Mooncat Crystals
Verenigde Staten
4 maanden gebruiken de app
Bewerkt 9 januari 2019

Not a good app.. too expensive and complex as hell.. we had it when it was free but we just couldn't handle how not flexible it is, and now your charging 18$ for what?

Socheap89
Canada
4 maanden gebruiken de app
22 juli 2019

Easy to use interface and very flexible in setting up the points system. Customers love the shop earn program.
Great installation support.

TomBernShop
Italië
6 dagen gebruiken de app
SpurIT heeft geantwoord 22 juli 2019

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

22 juli 2019

The app does what it's supposed to do! I know that as I bring in clients, this will be a great way to say "thank you!". The app is easy to set up. Great support.

Vispuppy
Belarus
6 dagen gebruiken de app
SpurIT heeft geantwoord 22 juli 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

25 september 2018

Issues, issues, and more issues. All we have had is problems with this app. After considerable time and effort we gave up on it ever working. The fact that it can't be used with dynamic categories is a HUGE flaw. The app developers did try to help but even with their effort, it never functioned correctly. If you have a small amount of products and can actually get it to work, it might be ok for you.

Biggs Ltd
Verenigde Staten
15 dagen gebruiken de app
10 oktober 2018

Customer Support Was GREAT! We had some issues getting it to work with our site but they fixed the issues asap! Great FREE App. We were ALMOST about to pay a $500 a month plan with another app company due to our customer base.

www.YourFishStore.com
Verenigde Staten
Ongeveer 16 uur gebruiken de app
25 augustus 2020

I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!

peaceofhome.se
Zweden
3 dagen gebruiken de app
SpurIT heeft geantwoord 26 augustus 2020

Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.

3 april 2018

Guess you get what you get when it's something advertised for FREE. My experience with this app was very poor and annoying. While the app is great in many aspects, when it comes to customization it lacks greatly! The customization is very limited and certain aspects of the app leaves your website looking unprofessional and tacky. I simply inquired about Spurit customizing the pop-up that's present when the customers sees it in their account and customizing the buttons and text in the checkout cart. I emailed Spurit team and heard nothing back at all. I tried to be patient but their customer response time is so poor; matter of fact as I'm typing this, I still haven't even heard anything back from them and it's been past 2 days! While I appreciate the fact that the app is free, I don't feel it's worth installing and needs a lot of improvement, and Spurit team needs to work on being more professional, prompt and responding to their customers in a timely manner. That is the way a real, true business operates. It's better to just pay for a loyalty app that is worth the price and still provides great value.

Hhn Marketplace
Verenigde Staten
2 dagen gebruiken de app
12 november 2018

I hate it, it not properly work on mobile and after uninstall they are not uninstall. Please team resolve

abhibasket
India
1 dag gebruiken de app
24 maart 2018

First of all, for the price you can't beat it. I've been looking for a way to reward my steady customers without spending a fortune. It was pretty easy to set up and get running, and after a little "tweeking" I got it to look pretty good on my store.

I was pleasantly surprised to get help instantly with their online chat. Olga was kind and professional. Unfortunately, we couldn't get it working just right, so she made a support ticket and they will get back with me after looking at my Store.

I'll update later with pros and cons.

Japanese Green Tea Shop
Verenigde Staten
2 dagen gebruiken de app