Arvostelut (624)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 10 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
2. huhtikuu 2024

We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!

Daniella Draper UK
Yhdistynyt kuningaskunta
9 kuukautta sovelluksen käyttöä
LoyaltyLion vastasi 9. huhtikuu 2024

Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as quickly as possible. We're excited to see how LoyaltyLion can help and support your growth.

22. marraskuu 2018

Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.

Would be nice if we could import mass point additions to customer through csv, but support will do it for you.

EXO
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
10. helmikuu 2024

Our customers love the rewards they receive when shopping with us. It really does encourage that loyalty. Our staff find it very user friendly and easy to explain to customers. The team at LL are super helpful and Sammy is so responsive and and supportive with our onboarding process.

Le Visage Cosmetics & Skincare
Caymansaaret
Yli 2 vuotta sovelluksen käyttöä
LoyaltyLion vastasi 14. helmikuu 2024

Thank you for taking the time to share your positive review. We’re thrilled to hear your customers are loving the program and that you’re already seeing it drive loyalty with your shoppers. We look forward to seeing this continue!

22. toukokuu 2023

Great team, quick & easy support. Our CSM, Hannah, has been an absolute delight to work with. We love how open the team is to working with us to create unique solutions to fit our needs. Any issues are quickly and efficiently resolved. Highly recommend.

Pish Posh Baby
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
LoyaltyLion vastasi 25. toukokuu 2023

Thank you so much for your great review! We will pass your feedback directly to Hannah. Please let us know if we can assist in any other way!

20. heinäkuu 2020

This app is great so far and the Loyalty Lion team is very helpful. All our questions have been answered promptly and every issue is solved right away. Their customer service is excellent, Laurence and everyone else has been so helpful. We would definitely recommend this loyalty app to any Shopify business looking for this type of service.

Earthwise Beauty
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
LoyaltyLion vastasi 21. heinäkuu 2020

Hi Earthwise Beauty,

Thanks so much for your review. It is great to hear about your experience with our customer service team and I'll forward your kind words onto them.

Thanks again,

Caitlin

Muokattu 7. toukokuu 2020

Loyalty Lion is great and our customers love it. The support team, especially Sophie, is very responsive!

Studio M Outdoor
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
LoyaltyLion vastasi 11. kesäkuu 2020

Thanks for your feedback, glad to hear Sophie has been able to help. 💫

7. kesäkuu 2023

Excellent customer support. Great ongoing support from Sathiya, he was a huge help and managed to solve all my issues.

Beach City
Arabiemiirikunnat
Melkein 3 vuotta sovelluksen käyttöä
LoyaltyLion vastasi 8. kesäkuu 2023

Thank you for your great feedback! We will pass this on to Sathiya!

13. toukokuu 2024

Quick and effective customer service!
We have been with Loyalty Lion for a couple of years now but I would definitely say the best thing about it is that the customer service is quick and effective. The team will pick up on whatever is needed and will give you a fast response. Overall I would recommend them to any companies that need a solution for customer retention or lower costs in acquisition.

Aab
Yhdistynyt kuningaskunta
17 päivää sovelluksen käyttöä
LoyaltyLion vastasi 28. toukokuu 2024

Thank you for taking the time to leave a review. We're so pleased to hear that the team are able to answer your questions quickly and effectively. We look forward to supporting you through your loyalty journey with us, and the team is always happy to help!

9. helmikuu 2019

I used this app to give customers incentives for shopping with me, and create repeat customers. It is very easy to use and exactly what I was looking for. Thank you <3

Sheekopeek Boutique
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
29. syyskuu 2023

Vicky has been SO wonderful as our new CSM! She has listened to our teams needs and helped us hone in on the low hanging fruit that bring quick wins for our program. On top of having a great CSM on our side, Loyalty Lion also has a lot of helpful resources that make adopting new program features easy and attainable. Thank you Vicky and LL team for listening to your clients and rolling out new features and platform improvements that matter!

Josie Maran
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
LoyaltyLion vastasi 17. lokakuu 2023

Thank you for your positive review, our team is delighted to hear that you are happy with both our program and support!