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I can't speak to the cost efficiencies for lower plans, but as far as advanced functionality vs others (we previously used Smile.io) Loyalty Lion blows them out of the water. We were able to do custom things we wanted that Smile couldn't, the onsite UX/UI is much better, extremely mobile optimized, the dashboard is much more useful, and overall functionality of building loyalty is more optimized and we definitely saw improvements when we switched. The LoyaltyLion team is very responsive and great to talk through ideas & optimizations as well, and they're continuously adding new features to the platform that improve the loyalty program landscape. Highly recommend - Daniel Director of Marketing & Operations
Hi Daniel,
Thank you for the kind words - it is great to hear about your results and experience with LoyaltyLion!
Thanks again for sharing your feedback,
Caitlin
Fantastic app! Super smooth implementation. Wonderful team at every turn. Thank you very much for all your help.
Thank you for your lovely review! We've really enjoyed working with you so far and look forward to seeing your loyalty program grow in 2021 ✨
Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.
Thank you so much for this review! I will pass on your lovely words to Michael, Hannah & the team at LoyaltyLion.💜
We worked with the Loyalty Lion team to launch our rewards program. we have been working with them for a year now and I am very happy with their support, education, and guidance. Jason and Luana have been a massive help to us. We had to navigate through our store's complicated systems to find a solution that made sense for our business. They were able to support us after hours when we launched due to our time difference and were very responsive to any issues or last-minute questions we had. I also wanted to mention they have an abundance of content for our design team to work with which helped massively.
Thank you for your feedback! We are thrilled to hear you are happy with the continuous support and guidance you have received from both Jason and Luana, whilst also finding our available content useful!
This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.
We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business 😀
We did quite a bit of diligence on Shopify-integrated loyalty platforms, and Loyalty Lion was the standout choice in the end. The platform is robust, the integration was smooth, and the team has been great. Onboarding was simple, and we were well-supported any time we had issues or questions arise.
We're very happy that we've combined the Shopify Review app with Loyalty Lion so as to award points for reviews. It's easy for us to publish the fantastic reviews we get and customers love getting extra points for sharing their experience. Happy people all round :)
Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!
We are so happy to hear you're loving LoyaltyLion and the functionality we provide⭐️ Thanks so much for leaving us a review😀
Easy to setup and use, thank you so very much for this service!! <3
We used this platform to launch the first version of our Rewards Program. With the great onboarding process and support we were able to go live really fast. A few functionalities had to be custom made, however it was fairly easy and didn't delay the launch target date.