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We had a great experience onboarding onto Loyalty Lion! Jonathan helped answer any and all questions and was super responsive!
Thank you for sharing your positive review. We are happy to hear that Jonathan went above and beyond with his help, making your overall onboarding experience a great one. Should you have any further questions, we're always here to help!
I would definitely recommend Loyalty Lion to Shopify store owners. Our onboarding consultant Jonathan was outstanding during the whole process. The Loyalty Lion team was truly a strategic partner in helping us craft and establish our loyalty program. We tailored the rewards page significantly, so we were thankful that they provide wonderful documentation for customizing the rewards portal. Happy customer!
Thank you for taking the time to share your experience. We are thrilled to hear that you had a positive onboarding experience and that Jonathan has provided you with all the help needed to set up your loyalty program!
Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!
Thank you for your lovely feedback and support! We're looking forward to seeing your loyalty program grow 😊
We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.
Jonathan was very helpful in getting us up and running and ensuring a smooth transition from our previous loyalty app. We were missing the ability to use gift cards as a reward. This feature was available from our previous app due to a limitation from Shopify that was recently lifted. He pushed to get that feature implemented for us and it will be live for us next week!
One thing I wish they would improve is the email editor. It could use a bit of a refresh as the default emails look really dated and the editor is really basic. Most of the emails can be sent via Klaviyo but it looks like the referral email can't. However, you can customize it to your heart's content if you know HTML/CSS.
Amazing news! Thank you so much for your review - we will pass this on to Jonathan directly!
We will take the feedback around email editor on board and forward directly to our product team for review!
Great product and recently they have very good customer service that helps quickly with things and make sure you're happy.
I LOVE this loyalty app! It works seamlessly on my website and in store, which gives my customers a great experience! I've told so many people about this loyalty program! After trying what seemed like an endless number of programs to see which I liked best, I've been nothing but happy with LoyaltyLion in the year+ I've been using it!
UPDATE12/17: I still *love* LoyaltyLion and always recommend it when others ask about a loyalty program for Shopify! We've been using it about 2 years now, and our customers love how easy it is to earn & redeem points in store and online. Thank you for having such a great app and great customer service too!
What can I say? This app is pretty darn perfect. Great customizable loyalty program, with all the features I need. Great customer service as well!
Great app, easy to setup! highly recommended
Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.
Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!