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I migrated over to LL from Smile and I am very impressed with the level of support from the onboarding team. Jason was my onboarding specialist and success manager and he was always available to help me make important decisions or to run the numbers on what would make our program most successful. Luckily, he was able to show me many ways to improve our current system and I am very happy that I made the switch.
Thank you for your positive review. We are delighted to have you on board and to hear that you were nothing but impressed with your overall onboarding experience!
LoyaltyLion is the most easy-to-use and customizable loyalty app in the market. I tried a lot of loyalty apps, and LoyaltyLion is the best one so far. Originally I chose S loyalty, but it doesn't support mobile yet and quite pricey.
LoyaltyLion's Introductory price $19.99/m is a great deal for Shopify users, so if anyone is searching around for a loyalty app, I highly recommend it. Their response to any question is very quick; you won't have any issue with communicating with the team.
Also I like the design of the app window and the tab at the bottom. Our users love it too!
Set up was very easy! I was able to customize to match our site's theme. So far very pleased and am very excited to have this rolled out for our customers!
-Minted Method Shop
Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.
Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!
Great Service from First Contact to Launch. Jonathan was with us for each step of the onboarding and responded thoroughly to the many enquiries we had prior to launch. The app is intuitive and easy to use, while the Analytics are a big plus that will allow us to bring our Loyalty game to the next level. Recommended !
Thank you for your review! We will pass your comments onto Jonathan directly! Please let us know if we can support in any other way
Definitely a great app for customer loyalty and retention. Their customer support is great and very responsive, always returning your emails and try to do their best to resolve your issues. Although you already can find the core features which you might expect from a loyalty program, they are keen on developing new functionalities for the app. Plus this is the only loyalty app on the market which supports modifying and translating every bit of information in your customer-facing interface of the program. I can't recommend it more.
This service is an awesome way to grow your customer base and a fabulous and easy way to retain your existing customers. The customizability of Loyalty Lion is why we chose them.
It is not the most self-explanatory if you intend to customize a lot.
Omar and Jonny were both very nice and great to work with. The onboarding process could have been a bit smoother, i.e. getting answers from the team sometimes took longer than expected.
However, our experience with the team was highly customized and we are really excited to see our growth using Loyalty Lion.
Thank you so much for your detailed and thoughtful feedback. Trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at LoyaltyLion. We sincerely thank you for taking the time to share your thoughts with us and we look forward to continuing to help you provide Loyalty to all of your buyers!
It makes what it says. Super cool program to engage with my clients
Libby was helpful during onboarding, and we are excited to see how the program performs. There is very detailed documentation for all stages of the set up too.
Thank you for your great feedback! We will pass this onto Libby directly..
¡GREEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT APP!