Recensioni (639)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 81% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
8 agosto 2024

I had the pleasure of working with Sammy during my onboarding process with LoyaltyLion, and I couldn't be happier with the experience. Sammy was incredibly helpful in guiding me through each step, ensuring I understood the process thoroughly. He answered all my questions promptly and was always available whenever I needed assistance.

So far the app looks to work great. Everything is set up and looking forward for the future.

South William Clinic
Irlanda
Quasi 2 anni di utilizzo dell’app
LoyaltyLion ha risposto 15 agosto 2024

Thank you for taking the time to leave us a review. It's fabulous to hear that Sammy made the onboarding experience easy for you and gave you lots of guidance and support. We wish you well on your loyalty journey, and are always willing and happy to support you, with anything you may need!

13 settembre 2024

Libby was super helpful with the whole process. We got the whole process completed in under 2 weeks which was super helpful to make the most of the app and loyalty scheme for our customers.

Northern Garms
Regno Unito
24 giorni di utilizzo dell’app
LoyaltyLion ha risposto 16 settembre 2024

Thanks for leaving us a review. We're so pleased to hear that Libby has been able to help get you up and running with the program, so quickly. We're happy to continue to help if there is anything you may need!

16 luglio 2024

We use Loyalty Lion for our Online customers and it has been great over the past 3 years! The customer support is always informative and helpful. Great application to have for our website, and our customers love getting discounts for their loyalty.

Groove Identification Solutions
Canada
Oltre 5 anni di utilizzo dell’app
LoyaltyLion ha risposto 25 luglio 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that you find our Customer Support helpful and that your customers love being rewarded for their Loyalty! We're always happy to help support you with anything you may need on your loyalty journey.

19 agosto 2024

Highly recommended. We just started using LoyaltyLion and the onboarding process has been smooth-sailing and everything was seamless. Sammy was especially helpful and informative with all the questions we had! Excellent service and hopeful for excellent results.

moomhealth
Singapore
3 mesi di utilizzo dell’app
LoyaltyLion ha risposto 29 agosto 2024

Thanks for your review. It's so great to hear that the onboarding process has been smooth, and Sammy has been very helpful during this time. We're happy to help and support if there is anything further you may need, and we wish you luck on your Loyalty journey.

22 maggio 2024

We moved from another loyalty program to Loyalty Lion and had a great experience with the migration. Our onboarding manager Sammy helped us throughout the process and that made the journey so much easier. So far the app is working well, no particular issues. I particularly enjoy their analytics dashboard that helps us understand the impact of the program on our DTC business. Having used 2 loyalty apps before I find Loyalty Lion to be the most robust and comprehensive out of all 3. We're finally happy with the app we use and don't need to migrate again.

Patchology
Stati Uniti
Oltre 3 anni di utilizzo dell’app
LoyaltyLion ha risposto 28 maggio 2024

Thanks so much for leaving a review. It's great to hear that Sammy has made your transition to LoyaltyLion smooth and stress-free. It's great to hear that you're enjoying our dashboards, and how they have made understanding your program's data, easier for your team. We look forward to continuing to support you on your Loyalty journey!

29 luglio 2024

We have had a great experience with LoyaltyLion! It is easy and effective to use, and the analytics provided within the platform are very helpful. Our account rep, Anusha, is great and always goes above and beyond for our requests and questions. Highly recommend!

Feetures
Stati Uniti
Oltre 2 anni di utilizzo dell’app
LoyaltyLion ha risposto 15 agosto 2024

Thanks for taking the time to leave us a review. It's wonderful to hear that Anusha has been super helpful for you, and is always able to answer your questions. We're always happy to help if there is anything further you may need!

24 giugno 2024

We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.

WUNDERBROW.CO.UK
Regno Unito
Quasi 4 anni di utilizzo dell’app
LoyaltyLion ha risposto 3 luglio 2024

Thanks for taking the time to leave us a review. We're so pleased to hear that Vicky has been able to help you understand your performance, and add optimisations to your program. We're always happy to help and support you with anything further you may need.

22 luglio 2024

This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.

Bare Biology
Regno Unito
Circa 3 anni di utilizzo dell’app
LoyaltyLion ha risposto 30 luglio 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion has been a winner for your business. We're also so pleased to hear that the team have been helpful during this process. We're looking forward to continuing to help you with anything you may need!

23 maggio 2024

I'm very happy with both the product and the service. Let's start with the product: It is easy to add triggers and rewards, it's also a very clear dashboard to find results. We're seeing high activation rates through our LoyaltyLion program. It's also reasonably easy to

Service-wise: I feel like a valued customer, and I get good feedback from Vicky, our account manager on what we're doing and where we can do even better.

In all: thoroughly recommend this app.

Pit&Pit
Belgio
Oltre un anno di utilizzo dell’app
LoyaltyLion ha risposto 28 maggio 2024

Thanks so much for your review. It's great to hear that you find the dashboards clear and easy to understand, and that you're also finding it easy to add customer rewards in the program. We're so pleased to hear that you are seeing positive results and the feedback and service you are getting, from Vicky, is helpful and valuable. We'll be sure to pass on this feedback to her and the team, and we're always happy to help with anything you may need!

29 maggio 2024

I've been using this app for loyalty services, and I highly recommend it. It provides excellent support and assistance in setting up the system, along with creative ideas to keep improving our loyalty program. The only drawback is that we can't schedule rules to automatically enable offers and promote events. Other than that, it's a fantastic tool for enhancing customer loyalty.

Lolë Canada
Canada
Circa 2 anni di utilizzo dell’app
LoyaltyLion ha risposto 10 giugno 2024

Thanks so much for your review. We're so pleased to hear that you received great support and assistance setting up the program. Thanks also for sharing the feedback regarding the ability to automatically enable offer and promotions - we'll be sure to pass that on to our team. We're always happy to help if there is anything further you need!