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Great customer support and the app is superb... a perfect combo! Our shop allows customers to buy vinyl records online and loyalty points are proving to be an essential tool for growing our business.
Must-have app for your store. My store is very new but i've added loyalty to separate myself from other new stores that are similar. Can work well as an affiliate scheme too, which can save you a bundle in marketing costs.
Dwayne
Thanks Dwayne! Making sure brands can differentiate is a goal very close to our hearts so really pleased to hear we're helping you to achieve that :)
I've been really impressed with this App to date. In particular the customer support is proactive and very present (not on line chat but available straight away on the phone). A flexible and well considered app.
Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot
Thank you so much for your kind words about LoyaltyLion 🦁 we are so happy to hear you are enjoying the platform! 😀
I used this app to set up loyalty program for my new store. I'm glad it seemed very easy to set up and it has a free plan which is good for me since my store is new.
I used this app for about 9 months but the results were not what I expected. In fact I just added two extra costs, one was the cost of the discounts I offered to my customers constantly and the other was the cost of the app. I think that you can offer much more to your customers without the second additional cost, investing in the improvement of the whole customer's experience. In fact, by using an app like Loyalty Lion you don' t increase the loyalty of your customers, but you only attract customers who are only interested in getting rewards. And that is not the definition of loyalty. Finally, while I had already uninstalled the application from my Shopify account, I saw a €10 charge because I had to go to the app page and uncheck the language customisation option which were located in the seventh tab (FOR AN APP I DO NOT USE ANYMORE).
We're very sorry to hear that you didn't get what you expected from the program, we wish you the best with your customer retention strategy going forwards.
Regarding your subscription charges, our team did investigate these internally but was unable to find any attributed to your account. If you would like to discuss this further (and any refund), please feel free to reply to our outreach email and we can resolve this shortly.
Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.
Thank you for leaving us 5 stars! 🌟 We are so happy you are enjoying LoyaltyLion 💜
Nothing but 5 star service from Sammy at Loyalty Lion! Thanks for all the help on-boarding and can’t wait to get into the app more and use it to its fullest potential.
Hello! Your kind words about our Product and our team are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
Awesome app! very easy to use!
This is a great resourceful tool to gain new customers. Try it out you will like it. Enjoy this app. Great way of collecting emails.