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Overall it is a nice platform. The only rewards program that gives you a DTC & B2B option in 1 program. The onboarding process was a little tricky as our onboarding manager was several time zones away from us.
We are so happy to hear your program is working great for both your direct customers and B2B clients.
Sorry to hear that the Onboarding was a bit tricky due to time zone differences. This is something we are actively working to improve.
If you have any other suggestions, we would love to hear them. You can contact us at support@loyaltylion.com. Thank you again, and we look forward to continuing your Loyalty journey!
Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.
Thank you so much for your lovely review 💜 We are so happy to hear how positive your experience getting started with us has been and are looking forward to seeing your loyalty program's success! 💫 I will be sure to pass your comments on to Ellie!
Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).
Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! 💫
I think this is by far the best app....but what I don't like is that you have to add on pretty much everything! I would like to at least see some basic stuff included in the free version other than just creating an account & spending $. But again this is still the best app for this so I can't complain too much. It would just cost a fortune to have various features which for a new store such as mine, I just can't do right now.
So far this i s refreshingly simple and useful.
This app helps you to also see which customers plan on shopping at your store often. Love it
Very simple to install and generate codes. I loved it..so far
The LoyaltyLion is very wasy to use.
great app if you have the money
J'ai utilisé cette application pour augmenté ma notoriété et fidélisé mes nouveaux clients, je trouve cette application géniale.
We are so happy to hear you are enjoying our platform! 💫