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New to Loyaltylion, we are still exploring the App but so far it is a robust and user-friendly app. The integration and services are working smoothly. Also, our Onboarding manager Libby is very helpful and supportive.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
I have 3 online stores and we did a lot of research to find the best loyalty program.
Here are the reasons we are very happy with Loyalty Lion
- Efficient and stable platform
- Great support team
- They are coming with new features all the time
I highly recommend this app.
the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!
This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!
Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.
Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Be careful, there is no way to cancel. And once you try you'll get the runaround by one sales persona after another.
Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.
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Great add on, great customer service from the support staff, really happy and it is boosting our customer retention well.
I would like to see tighter integration of social referral buttons on the product pages (out of the box) but i am pretty sure I will be able to work out how to do this using their API when i get a chance.
Good stuff though keep up the good work loyalty lion
We are really happy with our new loyalty program. After investing some time in the front end we managed to have a customized page that represents not only our brand but also provides a lot of benefits to our loyal customer base.
We have just completed our onboarding with Jonathan and the experience was incredible! He was super helpful from a strategy standpoint and was quickly able to guide us on any questions related to best practices and loyalty page customizations. We had a quick timeline for launch and we successfully hit it thanks to his help. Overall, we are very happy with the LoyaltyLion platform and our onboarding experience!
Thank you for your positive feedback, we are happy to hear that you were pleased with your overall onboarding experience and Jonathan's guidance!
I like that this app has a free version and then you can add options that you actually need. It still runs pretty steep in the end but we are currently deciding on all the options we are going to start with, so we'll see how we go. However, a widget wasn't showing up on the Streamline (shopify) theme but I contacted the support (Sophie was very helpful) and they fixed it straight away. So currently have no problems with it. Will update when we actually start using it with customers.
Thank you for taking the time to leave us a review! Really happy to hear you're enjoying the app so far and that you're using our add-ons to explore which LoyaltyLion features work best for you 😊I'll be sure to pass your positive words on to Sophie!