レビュー (629)

総合評価
4.7
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の10%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
2024年7月30日

We have been using Loyalty Lion for 3 years now. We recently revamped our whole programme and launched it concurrently with a new website. Our Customer Success Manager, Hannah Cook was a huge help through this process, looking over our plans and timelines, providing advice and helping us make sure the relaunch went smoothly - which it did!

Jeuneora®
ニュージーランド
アプリの使用期間:約4年
LoyaltyLionが返信しました 2024年8月29日

Thank you for leaving us a review and for your continued trust in LoyaltyLion over the past three years. We're delighted to hear that the recent revamp of your program and website relaunch went smoothly. It's great to know that Hannah was able to support you through the process, offering advice and ensuring everything was on track. We truly value our partnership and are excited to see how your refreshed program continues to drive success. Should you need any further assistance, please feel free to reach out.

2024年7月22日

This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.

Bare Biology
イギリス
アプリの使用期間:約3年
LoyaltyLionが返信しました 2024年7月30日

Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion has been a winner for your business. We're also so pleased to hear that the team have been helpful during this process. We're looking forward to continuing to help you with anything you may need!

2024年7月24日

All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!

Răzvan Idicel
ルーマニア
アプリの使用期間:3ヶ月
LoyaltyLionが返信しました 2024年8月29日

Thanks so much for your great review. We're so happy to hear the team have been helpful and friendly, and we appreciate your recommendation! Please don't hesitate to reach out if there is anything further we can help you with.

2024年7月11日

Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.

TLC Sport
イギリス
アプリの使用期間:約3年
LoyaltyLionが返信しました 2024年8月29日

Thank you for your review. It's wonderful to hear that the team have been helpful in getting your program set up to your requirements, and helped to ensure it works to your expectations. Please don't hesitate to reach out if there is anything further we can help you with!

2024年6月24日

We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.

WUNDERBROW.CO.UK
イギリス
アプリの使用期間:4年弱
LoyaltyLionが返信しました 2024年7月3日

Thanks for taking the time to leave us a review. We're so pleased to hear that Vicky has been able to help you understand your performance, and add optimisations to your program. We're always happy to help and support you with anything further you may need.

2024年7月3日

Exceptional Support and Outstanding Performance

We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience.

Thanks to Sammy's support, the configuration process was smooth and hassle-free. We are extremely satisfied with how the app is performing so far. The initial results are already promising, and we have high expectations for the long-term benefits it will bring to our business.

Loyalty Lion is proving to be an excellent addition to our customer loyalty strategy, and we look forward to continued success with this powerful tool. Highly recommended!

OcCre
スペイン
アプリの使用期間:3ヶ月
LoyaltyLionが返信しました 2024年7月8日

Thanks so much for taking the time to leave us a review. It's so great to hear that you have had such a positive experience with us so far. It's also so great to hear that Sammy has been able to offer so much help, support and guidance for your program from the get-go. Good luck on your Loyalty journey!

2024年6月25日

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.

Gleefull Supplements
カナダ
アプリの使用期間:約2ヶ月
LoyaltyLionが返信しました 2024年7月3日

Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we hope to continue to exceed them! It's so great to hear that Jason was able to smoothly launch your program, in line with your timeline. We're looking forward to seeing your program's progress and are always available to help with anything you may need.

2024年11月4日

Fijne app. Geen technische problemen. Goede support. Import punten mogelijk.

Yuui's F1 scale models
オランダ
アプリの使用期間:20日
LoyaltyLionが返信しました 2024年11月21日

Thanks for leaving us a review. It's great to hear that the Support have been able to provide has been helpful for you, and features you are looking for, such as importing points, are possible. Please feel free to reach out if there is anything further we can help you with.

2024年5月22日

We moved from another loyalty program to Loyalty Lion and had a great experience with the migration. Our onboarding manager Sammy helped us throughout the process and that made the journey so much easier. So far the app is working well, no particular issues. I particularly enjoy their analytics dashboard that helps us understand the impact of the program on our DTC business. Having used 2 loyalty apps before I find Loyalty Lion to be the most robust and comprehensive out of all 3. We're finally happy with the app we use and don't need to migrate again.

Patchology
アメリカ合衆国
アプリの使用期間:3年以上
LoyaltyLionが返信しました 2024年5月28日

Thanks so much for leaving a review. It's great to hear that Sammy has made your transition to LoyaltyLion smooth and stress-free. It's great to hear that you're enjoying our dashboards, and how they have made understanding your program's data, easier for your team. We look forward to continuing to support you on your Loyalty journey!

2024年6月24日

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

Lolë Staging
カナダ
アプリの使用期間:約2年
LoyaltyLionが返信しました 2024年7月3日

Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test LoyaltyLion on your checkout.

We're always happy to help if there is anything else you may need!