レビュー (640)

総合評価
4.7
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の10%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
2024年6月24日

We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.

WUNDERBROW.CO.UK
イギリス
アプリの使用期間:4年弱
LoyaltyLionが返信しました 2024年7月3日

Thanks for taking the time to leave us a review. We're so pleased to hear that Vicky has been able to help you understand your performance, and add optimisations to your ...

2024年5月23日

I'm very happy with both the product and the service. Let's start with the product: It is easy to add triggers and rewards, it's also a very clear dashboard to find results. We're seeing high activation rates through our LoyaltyLion program. It's also reasonably easy to

Service-wise: I feel like a valued customer, and I get good feedback from Vicky, our account manager on what we're doing and ...

Pit&Pit
ベルギー
アプリの使用期間:1年以上
LoyaltyLionが返信しました 2024年5月28日

Thanks so much for your review. It's great to hear that you find the dashboards clear and easy to understand, and that you're also finding it easy to add customer rewards in ...

2024年7月22日

This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.

Bare Biology
イギリス
アプリの使用期間:約3年
LoyaltyLionが返信しました 2024年7月30日

Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion has been a winner for your business. We're also so pleased to hear that the ...

2024年5月29日

I've been using this app for loyalty services, and I highly recommend it. It provides excellent support and assistance in setting up the system, along with creative ideas to keep improving our loyalty program. The only drawback is that we can't schedule rules to automatically enable offers and promote events. Other than that, it's a fantastic tool for enhancing customer loyalty.

Lolë Canada
カナダ
アプリの使用期間:約2年
LoyaltyLionが返信しました 2024年6月10日

Thanks so much for your review. We're so pleased to hear that you received great support and assistance setting up the program. Thanks also for sharing the feedback regarding ...

2024年4月4日

Our company migrated from a previous rewards program to Loyalty Lion and we are thrilled for the upgrade! While the onboarding process was a bit longer (for all our team members to understand and comprehend) than others, Sammy our onboarding manager went beyond in helping and assuring we were all on the same page; helping us in designing a beautiful Rewards page, ensuring all of our questions ...

MarieBelle
アメリカ合衆国
アプリの使用期間:7ヶ月
LoyaltyLionが返信しました 2024年4月9日

Thanks so much for taking the time to leave a review. It's so great to hear that you've had a great experience with our team, and you are pleased with your upgrade! We're so ...

2024年4月17日

We switched from another rewards app to Loyalty Lion and are really happy with it so far (we just went live last week). Our onboarding manager, Sammy, helped us put together a really beautiful page and comprehensive program. He was really patient with all of my questions as we built the new program and even helped me troubleshoot building email flows in Klaviyo. He also shared a Pinterest board ...

Packed Party
アメリカ合衆国
アプリの使用期間:12ヶ月
LoyaltyLionが返信しました 2024年4月25日

Thank you for leaving us a review. We're so pleased to hear that Sammy has been a great help in getting your program up and running. It's great to hear that our resources and ...

2024年6月6日

We just started using them in November and so far, so good. There was a lot to learn from the get-go and we are continuing to learn how to best use the app to its fullest capabilities, but I must say if there's one thing that they do really well it is customer service. Sathiya is the rep that I have mostly interacted with, and she is quick to respond and always gives a detailed and thorough ...

Dr. Green Life
アメリカ合衆国
アプリの使用期間:10ヶ月
LoyaltyLionが返信しました 2024年6月10日

Thanks so much for taking the time to leave us a review. It's great to hear that you are continuing learning the program from after the onboarding stage, and want to use it ...

2024年8月5日

We love LoyaltyLion, it's bloody brill and onboarding has been a dream thanks to the lovely Freya!

She advised us of best practises with the points setup, the reasoning for doing so and helped adjust & accommodate for our specific business needs.

Overall 10/10 big points happy time!

Aquacadabra
イギリス
アプリの使用期間:約2ヶ月
LoyaltyLionが返信しました 2024年8月29日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with LoyaltyLion, and that Freya has been instrumental in ...

2024年3月27日

Super easy platform to use. Customers love the programme and all staff find it super easy to use. CSMs and support are always super quick to reply and really helpful. Would highly recommend this loyalty programme.

Augustine
ニュージーランド
アプリの使用期間:4年以上
LoyaltyLionが返信しました 2024年4月9日

Thanks for leaving us a review. It's great to hear that your staff find the program easy to use, and customer feedback is so positive. We're also so pleased to hear that our ...

2024年5月29日

I am very happy with both the product and the service. I sent a help question and received a prompt reply from Anusha. Her explanation was clear and to the point. She has been very helpful with our queries. Thank you.

Fashion Eyewear
イギリス
アプリの使用期間:2年以上
LoyaltyLionが返信しました 2024年6月10日

Thanks for taking the time to leave us a review. It's great to hear that you received clear and focused help from Anusha, and we'll be sure to pass on this feedback to her. ...