レビュー (640)

総合評価
4.7
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の10%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
2024年4月4日

Our company migrated from a previous rewards program to Loyalty Lion and we are thrilled for the upgrade! While the onboarding process was a bit longer (for all our team members to understand and comprehend) than others, Sammy our onboarding manager went beyond in helping and assuring we were all on the same page; helping us in designing a beautiful Rewards page, ensuring all of our questions ...

MarieBelle
アメリカ合衆国
アプリの使用期間:7ヶ月
LoyaltyLionが返信しました 2024年4月9日

Thanks so much for taking the time to leave a review. It's so great to hear that you've had a great experience with our team, and you are pleased with your upgrade! We're so ...

2024年4月17日

We switched from another rewards app to Loyalty Lion and are really happy with it so far (we just went live last week). Our onboarding manager, Sammy, helped us put together a really beautiful page and comprehensive program. He was really patient with all of my questions as we built the new program and even helped me troubleshoot building email flows in Klaviyo. He also shared a Pinterest board ...

Packed Party
アメリカ合衆国
アプリの使用期間:12ヶ月
LoyaltyLionが返信しました 2024年4月25日

Thank you for leaving us a review. We're so pleased to hear that Sammy has been a great help in getting your program up and running. It's great to hear that our resources and ...

2024年6月6日

We just started using them in November and so far, so good. There was a lot to learn from the get-go and we are continuing to learn how to best use the app to its fullest capabilities, but I must say if there's one thing that they do really well it is customer service. Sathiya is the rep that I have mostly interacted with, and she is quick to respond and always gives a detailed and thorough ...

Dr. Green Life
アメリカ合衆国
アプリの使用期間:10ヶ月
LoyaltyLionが返信しました 2024年6月10日

Thanks so much for taking the time to leave us a review. It's great to hear that you are continuing learning the program from after the onboarding stage, and want to use it ...

2024年8月5日

We love LoyaltyLion, it's bloody brill and onboarding has been a dream thanks to the lovely Freya!

She advised us of best practises with the points setup, the reasoning for doing so and helped adjust & accommodate for our specific business needs.

Overall 10/10 big points happy time!

Aquacadabra
イギリス
アプリの使用期間:約2ヶ月
LoyaltyLionが返信しました 2024年8月29日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with LoyaltyLion, and that Freya has been instrumental in ...

2024年3月27日

Super easy platform to use. Customers love the programme and all staff find it super easy to use. CSMs and support are always super quick to reply and really helpful. Would highly recommend this loyalty programme.

Augustine
ニュージーランド
アプリの使用期間:4年以上
LoyaltyLionが返信しました 2024年4月9日

Thanks for leaving us a review. It's great to hear that your staff find the program easy to use, and customer feedback is so positive. We're also so pleased to hear that our ...

2024年5月29日

I am very happy with both the product and the service. I sent a help question and received a prompt reply from Anusha. Her explanation was clear and to the point. She has been very helpful with our queries. Thank you.

Fashion Eyewear
イギリス
アプリの使用期間:2年以上
LoyaltyLionが返信しました 2024年6月10日

Thanks for taking the time to leave us a review. It's great to hear that you received clear and focused help from Anusha, and we'll be sure to pass on this feedback to her. ...

2024年4月18日

I am a CX Rep, and I reached out to Loyalty Lion's Chatbot on behalf of a customer who had some questions and concerns regarding her rewards account. As a navigated through her account trying to look for details, unfortunately, I needed more help, and Sathiya replied back to me. Her answers were very clear, easy to understand, and professional, so that I was comfortable enough to forward her ...

Rylee + Cru
アメリカ合衆国
アプリの使用期間:10ヶ月
LoyaltyLionが返信しました 2024年4月25日

Thanks for taking the time to leave us a review. It's so great to hear that Sathiya has been so helpful, and he has been really pleased to hear your kind words. He and the ...

2024年4月4日

Loyalty Lion has been a great app to use since we started working with them 4 months ago. The onboarding process was one of the best I've worked with, getting assigned a CSM [Sammy] who was really on top of deadlines and project management. I'm impressed so far with my experience.

-Andrea, Marketing Associate

Lillie’s Q
アメリカ合衆国
アプリの使用期間:約1年
LoyaltyLionが返信しました 2024年4月9日

Thanks so much for your review, Andrea. It's so great to hear that you've had such a great experience with Sammy, and that the onboarding process has been smooth sailing. We ...

2024年7月11日

Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.

TLC Sport
イギリス
アプリの使用期間:約3年
LoyaltyLionが返信しました 2024年8月29日

Thank you for your review. It's wonderful to hear that the team have been helpful in getting your program set up to your requirements, and helped to ensure it works to your ...

2024年7月3日

Exceptional Support and Outstanding Performance

We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience.

Thanks to ...

OcCre
スペイン
アプリの使用期間:3ヶ月
LoyaltyLionが返信しました 2024年7月8日

Thanks so much for taking the time to leave us a review. It's so great to hear that you have had such a positive experience with us so far. It's also so great to hear that ...