レビュー (585)

総合評価
4.6
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の10%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
2023年11月23日

We just started working with LL, the onboarding process was easy and Sammy from the onboarding team was very helpful throughout the whole thing. He gave us personalised recommendations and ensured that the setup of our program matched our needs.

Serious Tissues
イギリス
アプリの使用期間:5ヶ月
LoyaltyLionが返信しました 2024年1月23日

Thank you for taking the time to share your positive review. We love to hear how helpful Sammy has been in creating a personalised program that matches your needs - we can’t wait to see its success!

2023年11月28日

I have had a really great experience with the Loyalty Lion team. We approached Loyalty Lion in October with the aim to get live before Black Friday, which was well and truly accomplished. Jonathan and James have been really helpful and quick to answer any questions, not matter how small.

Lorenzo Veratti
イギリス
アプリの使用期間:約1ヶ月
LoyaltyLionが返信しました 2024年1月23日

Thank you for taking the time to share your review. We’re very happy to hear that you were able to get your program live in time for Black Friday and that Jonathan and James have been so helpful.

2023年9月26日

The onboarding support that we received throughout the integration of the app with our store was excellent: the team were accessible, swift with their communication and extremely helpful. The app itself has only been running for a short while, so too soon to evaluate its effectiveness, but first impressions are good and we like the fact that we can customise certain elements to make the look our own, and we also like that integrates with our mail program.

Mud Foods
イギリス
アプリの使用期間:5ヶ月
LoyaltyLionが返信しました 2023年10月17日

Thank you for your positive feedback, we are happy to hear you were pleased with your onboarding experience!

2023年8月24日

Libby was very helpful through the whole onboarding process, with prompt replies to any questions we had during the setup even with the large time difference !

We have just launched so havent seen huge results as of yet but very excited to see where we end up with a couple more tweaks to the program, everything looks promising so far. Good amount of intergrations to work with.

Trojan Wake Ski Snow
オーストラリア
アプリの使用期間:5ヶ月
LoyaltyLionが返信しました 2023年10月17日

Thank you for taking the time to leave us a review. We look forward to hearing the positive impact the loyalty program has on your business, and we're always here to help with any further questions you might have!

2023年10月23日

We've loved switching over to LoyaltyLion and working with Vicky as a CSM! She has been extremely helpful with recommendations to help us get some quick wins, as well as helping to think of longer-term improvements. In general Loyalty Lions support team has been extremely helpful and gives great step-by-step instructions on how to use their platform and make any customizations.

Lively Root
アメリカ合衆国
アプリの使用期間:4ヶ月
LoyaltyLionが返信しました 2023年10月30日

Thank you for taking the time to leave us such a positive review, we are thrilled to hear you are happy with the support you received from both Vicky and our fabulous customer support team!

2023年7月12日

A big thanks to DURAAN for helping us from our tier’s points loyalty app reset update. This person is doing everything in his/her might to help me out of what I've needed. I recommend this person if you need help find this one.

God Bless and Thanks for the great support!

Jum3a.com
イラク
アプリの使用期間:3年弱
LoyaltyLionが返信しました 2023年7月25日

Thank you very much for your great review! We will definitely pass this onto Duraan!

2023年7月18日

Loyalty Lion's offering allows for unique customization in order to cater to one's customer base exactly how you see fit. The team has been super helpful in answering all of our questions and helping create an offering that is set up for success.

Mohawk General Store
アメリカ合衆国
アプリの使用期間:約1年
LoyaltyLionが返信しました 2023年7月25日

Thank you for your review! We are glad we are delivering against expectations!

2023年11月17日

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

getvoila
ドイツ
アプリの使用期間:2年弱
LoyaltyLionが返信しました 2023年11月20日

Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!

2023年8月10日

We're currently implementing Loyalty Lion and we're having an amazing experience -especially because of Jonathan's great service during our onboarding process. He's extremely friendly and patient - and super serviceminded. It's a pleasure working with him and Loyalty Lion and we're super exited to finally launch our loyalty programme in the nearest future.

A big thanks to Jonathan!

Vuffeli
デンマーク
アプリの使用期間:約1年
LoyaltyLionが返信しました 2023年10月17日

Thank you for your feedback, we are pleased to hear that you had such a positive onboarding experience and that Jonathan's help and guidance throughout the process has met your expectations!

2023年9月1日

Everyone at Loyalty Lion has been amazing to work with from launch to maintenance. Hannah has been a great strategic partner assisting us in finding creative, tactical ways to leverage the program to meet our company goals. Our customers love the ease with which they can turn their regular purchases into valued savings and our e-commerce sales metrics are steadily improving as a result of the platform.

Osmosis Beauty
アメリカ合衆国
アプリの使用期間:10ヶ月
LoyaltyLionが返信しました 2023年10月17日

Thank you for your 5* review. We are thrilled to hear you're enjoying our service, whilst your customers love using your loyalty program and your results are steadily improving!