レビュー (639)

総合評価
4.7
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の10%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
編集日:2018年9月19日

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.

No Tox Life
アメリカ合衆国
アプリの使用期間:約1年
2018年10月2日

We just added this program to our account and are excited to see the benefits.
It was simple to understand and install. So far we recommend this Loyalty program.

naturescuresforyou
アメリカ合衆国
アプリの使用期間:12ヶ月
2022年9月20日

We still use the basic service. This app leaves alot to be desired though, even paying for all the features.

Thred Therapy Boutique
アメリカ合衆国
アプリの使用期間:1年以上
LoyaltyLionが返信しました 2022年10月12日

Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.

2016年9月25日

Very easy to use and customize! Love the premium features but its only free for 14days. Hopefully, Loyalty Lion can release more features for the free users to help us scale up our business! I wouldn't mind paying for premium if I could achieve 400 orders and up monthly :D

Organic Weewear
シンガポール
アプリの使用期間:11ヶ月
2023年2月9日

Absolutely amazing quick service and love all the features, especially the trial which lets you see if you are able to make more with customers

MissionGrip
カナダ
アプリの使用期間:19日
LoyaltyLionが返信しました 2023年2月10日

Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don't hesitate to reach back out to our support team!

2017年8月24日

The Best loyalty program app in shopify app store....
The app is easy to implement & has lot of features, which increase the sales

Zest Pics
インド
アプリの使用期間:19日
2023年6月25日

Scam! not recommended at all, I requested to cancel the subscription, and they charged me $499 after that. I will send a complaint to Shopify about that

Olife Mena
エジプト
アプリの使用期間:約1年
LoyaltyLionが返信しました 2023年6月28日

Thank you for taking the time to provide feedback. I believe the $499 payment deducted was due as part of a contractual payment balance, although you have requested to cancel, the previous payment was outstanding and due.

I can see that you are working directly with one of our senior leaders to resolve any outstanding issues and assist in your cancellation from our service.

2022年5月20日

Cannot recommend, just pick another one. To my knowledge there is nothing other loyalty programs cannot do, that LL can. No leeway for negotiating a yearly contract at all. Very painful process.
Onboarding support is not ideal. During the sales process you are being told things are easily implemented, that basically everything is possible, you just need to customize it. Very low developer support needed for that. Turns out that's not true and it's much harder than you were being made believe. When you want to get out of your contract Account Manager starts playing dumb (even though they are not), not letting you out of your contract even though you are fully eligible. First had to cc the CEO.

Just-Legends.com
ドイツ
アプリの使用期間:約1年
LoyaltyLionが返信しました 2022年8月1日

Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, there was some miscommunication on our part. We are working to fix it so that an incident like this never happens again.

I apologize for any inconvenience this has caused you and sincerely appreciate you taking the time to offer helpful suggestions. We've located your details and we're getting in touch now to solve any issues you may have.

2023年1月23日

Special thanks to Jonathan McCarthy and the rest of the Loyalty Lion team for helping us with our onboarding and getting us ready to launch quickly! We had all of our questions answered and feel great about our new program! Cant wait to start rewarding our loyal customers.

TePe USA
アメリカ合衆国
アプリの使用期間:18日
LoyaltyLionが返信しました 2023年1月24日

We're so happy to hear that our team provided you with excellent service. We will make sure that they receive your feedback. I’m sure it will make their day! We are excited to help you being able to provide loyalty to all of your customers!

2016年10月16日

This app has been easy to set up and customize for my specific purposes. A great way for new small businesses to increase customer loyalty!

Wigs Grace
アメリカ合衆国
アプリの使用期間:18日