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Pricing is not clear. I don't trust companies that are not transparent with their pricing.
Hi Kadence collection, we apologise that our pricing structure wasn't clear. We've updated our pricing plan lately which you can view here (https://loyaltylion.com/pricing#features) and a list of enhancements for our free plan here (https://help.loyaltylion.com/account-management/shopify-enhancements). Hope this helps!
Irresponsible support. Signed up for an onboarding support meeting, woke up early because of the differences in time zones and guess what? nobody came.
I wanted to pay more for the better service. but looks like you pay extra here for nothing
Hi 99Jersey team, thank you for taking the time to leave us a review.
We sincerely apologize for missing the meeting you booked with us. We have investigated this and it looks like there was a mix-up with calendars. A member of our team has reached out over email to rebook the call with you so please check your inbox. We hope to speak to you soon.
Thank you for taking the time to share your review, we’re delighted that you are happy with LoyaltyLion and are always here to help.
Thank you for taking the time to leave us a 5* review. We are delighted to hear that you are happy with our program!