レビュー (622)

総合評価
4.6
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の10%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の6%は1つ星です
2023年12月18日

Happy with the results so far! The support team was very helpful throughout the whole onboarding process and were quick to answer any questions we had.

Montreal Weights
カナダ
アプリの使用期間:3ヶ月
LoyaltyLionが返信しました 2024年1月23日

Thank you for taking the time to share your review, our fabulous support team is always here to help!

2024年2月19日

We are just starting with LoyaltyLion, but our onboarding experience with Jonathan McCarthy was phenomenal. He was incredibly responsive, and he did an incredible job anticipating our needs and staying one step ahead of us at all times. So far, we are blown away by our positive experience with LoyaltyLion.

Full Focus
アメリカ合衆国
アプリの使用期間:約1ヶ月
LoyaltyLionが返信しました 2024年3月13日

Thank you for your review. It's so great to hear that Jonathan was responsive and helped anticipate your needs ahead of your launch. We're so pleased to have you with us, and we hope your positive experiences continue.

2024年2月15日

Onboarding with Jonathan has been a breeze so far, we're looking forward to launching our newly revamped program. His expertise really helped us define better rules and rewards for our customers.

Gooseberry Intimates
中華人民共和国香港特別行政区
アプリの使用期間:2ヶ月
LoyaltyLionが返信しました 2024年2月19日

Thanks so much for taking the time to share your positive review. It’s great to hear that Jonathan has helped revamp your program and helped redefine the rules and rewards available to your customers. We hope that you continue to enjoy using the program!

2024年6月7日

Not a good review from me. Their prices for paid version was ridiculous to me but I thought I’d try the free version. I work a full time job Monday thru Friday and usually don’t start working on my website until 6 pm and they are already closed. Not good business for me if I have technical issues during the later times. They should have after hours technical support. I followed all the instructions but the loyalty program would never display on my Shopify store. After an hr of trying anything to correct it, I switched over to another loyalty program. It has less orders per month but at least I can get ahold of someone after hours through a messenger and not have to email someone and wait 6 or more hours to hear from someone. I thought the woman I emailed was a little on the rude side. I’ve been working on computers since I was 5. I’m not a dummy when it comes to following online instruction and for her to tell me they don’t have a glitch on their end kinda swerved me in a direction that I don’t want to use them now or in the future. Maybe other people can use this service but definitely wasn’t a pleasant adventure for me.

Daddy's Pet Supplies
アメリカ合衆国
アプリの使用期間:36分
LoyaltyLionが返信しました 2024年6月10日

Thanks for taking the time to leave us a review. We're sorry to hear that you've experienced difficulties during the set-up stage, and would love to help rectify this for you. Unfortunately, we're unable to see any contact from you regarding this, meaning we don't have contact information for you at this time. If you're able to email us on support@loyaltylion.com, we would love to help resolve this and turn around the experience you've had with us.

2023年12月25日

I recently installed the application for a new site. The application has many useful things. But I am hugely disappointed by the fact that if my store does not use a significant circulation language (English, French, Spanish) the program does not offer the possibility to do the translation yourself except for the amount of $10 per month, attention! every month not a single fee! (which would still be easier to accept) but why wouldn't it be free since I still make it and not the support team.
You disappointed me badly with this fee! It seems to me that you promote discrimination!

MIGSHOP.RO
ルーマニア
アプリの使用期間:約1ヶ月
LoyaltyLionが返信しました 2024年1月23日

Thank you for taking the time to provide feedback. Our Onboarding lead is keen to connect with you regarding your experience so far and has been emailing you to help, but is yet to receive a response. We do use a third party for managing translations within the app, which is why it is a separate fee. If we could do this for free, we absolutely would. We are still keen to help turn your experience around and have a number of options available to you so please do get in touch either in response to our previous emails or at support@loyaltylion.com

2023年12月13日

Great experience with LoyaltyLion, team is super reactive.

Happy Mammoth AU
オーストラリア
アプリの使用期間:3年以上
LoyaltyLionが返信しました 2024年1月23日

Thank you for taking the time to share your review, our customer success team is always on hand to help!

2024年3月24日

En suosittele. Ohjelman päivityksen jälkeen mikään ei toimi. Käyttöliittymä asiakkaalle surkea ja vaikeakäyttöinen.

Apteekkiplus.fi
フィンランド
アプリの使用期間:5年以上
LoyaltyLionが返信しました 2024年3月27日

Thank you for taking the time to provide feedback. Our support team has been in touch regarding the issues you’re facing and we are waiting to hear back from you. We remain on hand to helping you solve any issues you are experiencing.

2014年7月30日

I have been using Loyalty Lion, and we are loving how easy it is to install and use.

The team at Loyalty Lion are on hand to help with any questions.

Go on give it a go

Miatui
イギリス
アプリの使用期間:約9年
2015年11月26日

Great loyalty app! Everything works smoothly and easy to install.
Especially their price plan is based on sales volume and this is what I was looking for.
Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly.
I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.

Zen Tea Life
カナダ
アプリの使用期間:8年以上
編集日:2024年5月8日

It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Also, I had a few adjustments to make and Duraan was a great help. Thank you so much Duraan and the LL team!

Milie Bijoux
カナダ
アプリの使用期間:7年以上
LoyaltyLionが返信しました 2020年7月21日

Hi Milie Bijoux,

Thanks for your review! It is great to hear that your customers are loving the program 😊