전체 평점
4.6
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 3월 24일

En suosittele. Ohjelman päivityksen jälkeen mikään ei toimi. Käyttöliittymä asiakkaalle surkea ja vaikeakäyttöinen.

Apteekkiplus.fi
핀란드
앱 사용 기간 5년 초과
답글 LoyaltyLion개 2024년 3월 27일

Thank you for taking the time to provide feedback. Our support team has been in touch regarding the issues you’re facing and we are waiting to hear back from you. We remain on hand to helping you solve any issues you are experiencing.

2024년 3월 27일

Super easy platform to use. Customers love the programme and all staff find it super easy to use. CSMs and support are always super quick to reply and really helpful. Would highly recommend this loyalty programme.

Augustine
뉴질랜드
앱 사용 기간 4년 초과
답글 LoyaltyLion개 2024년 4월 9일

Thanks for leaving us a review. It's great to hear that your staff find the program easy to use, and customer feedback is so positive. We're also so pleased to hear that our team have been helpful and responsive. We hope your positive experience with us continues!

2024년 4월 16일

We just recently switched to Loyalty Lion to integrate our loyalty program with our subscription program. The app has robust functionality and meets our needs. Freya was very helpful during the onboarding process

Devoción
미국
앱 사용 기간 거의 2년
답글 LoyaltyLion개 2024년 4월 25일

Thank you for taking the time to leave us a review. We're so pleased to hear that Freya was helpful for you during the onboarding process. We're always happy to help with anything you may need!

2024년 3월 26일

Very expensive app which does not do justice to the spend. It shows you how much the member spend, but it does not say anything about the costs you are putting in, so you really do not know if it paying off unless you do the detailed calculation yourself.

AND; worse of all -it is impossible to cancel! I try to cancel, get a error message on the page in the app several times, contact the support, they say somebody will help you and then you hear nothing more. And the next payment is due. Very little trustworthy, I would even call it a scam. Stay away!

HouseofDogs.no
노르웨이
앱 사용 기간 대략 2년
답글 LoyaltyLion개 2024년 3월 27일

Thank you for taking the time to provide feedback. I understand one of our Account Managers is working with your team directly to resolve the issues and support you moving forward. Please let us know if we can support in any other way.

2024년 2월 22일

Very happy with Loyalty Lion! Easy to use, seamless integration, great analytics, and excellent client support.

North Spore
미국
앱 사용 기간 3년 초과
답글 LoyaltyLion개 2024년 3월 13일

Thanks so much for your review. We're so pleased that you've found the platform easy to use, with a smooth integration. Our teams are always on hand to help and support!

2024년 2월 28일

Abi from the team was extremely helpful! We really appreciate her help as were making some big changes to our Loyalty Program.

Retykle Singapore
싱가포르
앱 사용 기간 2년 초과
답글 LoyaltyLion개 2024년 3월 13일

Thanks so much for taking the time to share your positive review. We're so pleased to hear that Abi was helpful when making changes to your program.

2024년 4월 18일

I am a CX Rep, and I reached out to Loyalty Lion's Chatbot on behalf of a customer who had some questions and concerns regarding her rewards account. As a navigated through her account trying to look for details, unfortunately, I needed more help, and Sathiya replied back to me. Her answers were very clear, easy to understand, and professional, so that I was comfortable enough to forward her answer directly to my customer. If at all possible, she would be my go-to contact whenever I have questions for Loyalty Lion! She's the best! 10 stars!

Rylee + Cru
미국
앱 사용 기간 10개월
답글 LoyaltyLion개 2024년 4월 25일

Thanks for taking the time to leave us a review. It's so great to hear that Sathiya has been so helpful, and he has been really pleased to hear your kind words. He and the team will be happy to help with anything you may need!

2024년 4월 2일

We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!

Daniella Draper UK
영국
앱 사용 기간 9개월
답글 LoyaltyLion개 2024년 4월 9일

Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as quickly as possible. We're excited to see how LoyaltyLion can help and support your growth.

2024년 4월 3일

Loyalty Lion has worked perfectly for us and is extremely easy to use. Their team is super responsive and accommodating. They have graciously helped us set up customizations and been very receptive to our unique needs. I wouldn't hesitate to recommend Loyalty Lion.

Wide Open
미국
앱 사용 기간 7개월
답글 LoyaltyLion개 2024년 4월 9일

Thank you so much for taking the time to leave a review. It's great to hear that our team have been helpful and supportive for you, and have helped understand your needs and requirements. We hope your positive experience with us continues!

2024년 4월 4일

Our company migrated from a previous rewards program to Loyalty Lion and we are thrilled for the upgrade! While the onboarding process was a bit longer (for all our team members to understand and comprehend) than others, Sammy our onboarding manager went beyond in helping and assuring we were all on the same page; helping us in designing a beautiful Rewards page, ensuring all of our questions were answered, and guiding us through the entire migration process - and then some! We've only gone live this week but so far our customers are happy with the new upgrade! It's nice to see that we can finally reward our customers without having to always give out a monetary discount and while we have yet to see the long-term success of the program (as only having launched this week!) we are super excited to see the results it will help us achieve in the long run.

MarieBelle
미국
앱 사용 기간 7개월
답글 LoyaltyLion개 2024년 4월 9일

Thanks so much for taking the time to leave a review. It's so great to hear that you've had a great experience with our team, and you are pleased with your upgrade! We're so pleased to hear that all your questions were answered, and you felt supported each step of the way. We hope you continue to see success with the program in the long term!