LoyaltyLion Rewards & Referral

We have been Loyalty Lion members for several years and love the platform. Easy to use. Effective for customer retention and increasing the LTV of customers. And, on top of how good the platform is, the Loyalty Lion customer service team is outstanding - quick to respond and always gets me the answers I need to keep moving forward.

Loyalty Lion made our transition from our previous loyalty app provider incredibly smooth. From onboarding to setup, the entire process was seamless and well-organized, with a series of helpful orientation calls to guide us through each step. A special shoutout to Sammy, who was extremely responsive and supportive—especially when it came to implementing the custom features we needed. The migration was impressively quick, with no disruptions to our customers, who didn’t notice any changes on their end. We were able to successfully launch our new loyalty program within just a month. Truly impressed with the level of service and professionalism from the Loyalty Lion team!

Our lead person went away on holiday just after we signed up. Maybe we might not get the handoff done as we hoped. We were pleasantly surprised to find that the next person, Reya, was just as nice and amazing at her job. She completed the setup ahead of time, and even though we have glitches with Shopify, the Loyalty Lion portion looks and works amazingly. Thank you to the whole team.

We recently integrated LoyaltyLion to launch our Rewards & Referrals program, and the onboarding experience was made seamless thanks to Freya’s outstanding support.

From day one, Freya was incredibly helpful—guiding us through setup, answering all of our questions promptly, and offering clear explanations tailored to our business needs. She not only made sure we understood the platform’s features but also shared best practices to help us maximize engagement and retention.

This app it's honestly the best! From start to finish you are supported by a designated onboarding manager, ours was Reya and she was great at helping us set up. The process is seamless, we were initially worried at how we were going to move all of our data from our original loyalty app to LoyaltyLion but it was easy! Well...Reya did it! As well as Reya, there a few guys from design who helped us build our custom page and they had loads of options, styles & other brand examples to choose from. Now we are up and running we are delighted with the way it looks and functions.