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We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!
Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as quickly as possible. We're excited to see how LoyaltyLion can help and support your growth.
We switched from another rewards app to Loyalty Lion and are really happy with it so far (we just went live last week). Our onboarding manager, Sammy, helped us put together a really beautiful page and comprehensive program. He was really patient with all of my questions as we built the new program and even helped me troubleshoot building email flows in Klaviyo. He also shared a Pinterest board of design inspiration from other brands' loyalty programs and email flows, which was really helpful in trying to put our program together and saved me a lot of time digging!
Looking forward to seeing the success of the program and continuing to work with the Loyalty Lion team!
Thank you for leaving us a review. We're so pleased to hear that Sammy has been a great help in getting your program up and running. It's great to hear that our resources and examples have also been helpful, and we look forward to following your progress with the program.
Loyalty Lion has been a great app to use since we started working with them 4 months ago. The onboarding process was one of the best I've worked with, getting assigned a CSM [Sammy] who was really on top of deadlines and project management. I'm impressed so far with my experience.
-Andrea, Marketing Associate
Thanks so much for your review, Andrea. It's so great to hear that you've had such a great experience with Sammy, and that the onboarding process has been smooth sailing. We look forward to seeing the success the program brings.
Quick and effective customer service!
We have been with Loyalty Lion for a couple of years now but I would definitely say the best thing about it is that the customer service is quick and effective. The team will pick up on whatever is needed and will give you a fast response. Overall I would recommend them to any companies that need a solution for customer retention or lower costs in acquisition.
Thank you for taking the time to leave a review. We're so pleased to hear that the team are able to answer your questions quickly and effectively. We look forward to supporting you through your loyalty journey with us, and the team is always happy to help!
We just recently switched to Loyalty Lion to integrate our loyalty program with our subscription program. The app has robust functionality and meets our needs. Freya was very helpful during the onboarding process
Thank you for taking the time to leave us a review. We're so pleased to hear that Freya was helpful for you during the onboarding process. We're always happy to help with anything you may need!
So far so good with LoyaltyLion! We just launched our program, so it is still early, but Freya has been amazing to work with throughout the onboarding process, and their customer service and support is top notch.
Thank you for your positive review, we're happy to hear that you had a great onboarding experience with Freya. We look forward to seeing the progress of your program!
Loyalty Lion has worked perfectly for us and is extremely easy to use. Their team is super responsive and accommodating. They have graciously helped us set up customizations and been very receptive to our unique needs. I wouldn't hesitate to recommend Loyalty Lion.
Thank you so much for taking the time to leave a review. It's great to hear that our team have been helpful and supportive for you, and have helped understand your needs and requirements. We hope your positive experience with us continues!
Abi from the team was extremely helpful! We really appreciate her help as were making some big changes to our Loyalty Program.
Thanks so much for taking the time to share your positive review. We're so pleased to hear that Abi was helpful when making changes to your program.
Loyalty Lion is one of the best loyalty app if you want to develop a solid program - Libby was a great help during onboarding
Thanks so much for taking the time to review us. We're so pleased to hear that you are happy with LoyaltyLion, and its ability to create a loyalty program for your store. We'll be sure to let Libby know that you appreciated her help during the onboarding process. We're always happy to help if there is anything else you may need!
We've only just launched this, but the support we received was top notch and the product is intuitive and easy to use. Excited to see results!
Thank you for your review. We love hearing you easy the platform is to set up and we’re thrilled that Jonathan has been helpful during your launch process. We look forward to seeing the impact of the program.