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We've only had our Loyalty Dept. live for a few weeks but so far we're very happy with the functionality, our community is loving the rewards and the overall experience is very nice. I would recommend LL if your thinking of rewarding your loyal customers and improving your customer lifetime value.
hanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.
Terrible. My account did not work for 6 months. They never helped and no refund for it. They still have not responded to me.
Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.
I’ve shared this with the team and we will be reaching out to you shortly. Please do reach out support@loyaltylion.com as well if you need anything further.
Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.
Our loyalty app for the past 2-3 years, I believe. They are pretty decent. Got probably the most integrations with other tools. There could be more upgrades to their dashboard as it looks the same since day one. Definitely not the cheapest solution.
Namita is very helpful suggesting improvements to the program, the points/rewards structure. Definitely appreciate that.
Thank you for your review and your ongoing support of the program. We hope that your experience of LoyaltyLion will only improve in the future as we are actively working on a new and improved dashboard currently, and we look forward to rolling it out to customers in the future.
Rewards are working fantastically. You'll instantly see the results when you go live with the system and our customers have nothing but praise. Easy to manage and navigate in the backend. Our specialist has been incredibly helpful throughout the onboarding process and beyond. Highly recommend you consider this app to help build a relationship with your customer base.
Excellent app. Does everything it says. One of the best in the market. Very good developer.
Kicked off our rewards program today and so far so good. Onboarding has been very smooth thanks to LoyaltyLion "success manager", Jonathan, and the whole Roswell Studios team.
Thank you for your 5* review, we are happy to hear you've had a smooth onboarding experience!
We are working with Loyaltylion for few months now and the platform is great. it ticked all our boxes. The customer-care is quick and proactive, they answered our question in a very efficient way. I would definitely recommend this app.
Thanks for your review! It is great to hear about your positive experiences with our customer success team. ⭐️
App seems to be working well and the functionality has already seen some historical customers re-engage. Thanks to Kerri for helping import historical clients, made a huge difference as I've now got them referring for points!
We had a great experience onboarding onto Loyalty Lion! Jonathan helped answer any and all questions and was super responsive!
Thank you for sharing your positive review. We are happy to hear that Jonathan went above and beyond with his help, making your overall onboarding experience a great one. Should you have any further questions, we're always here to help!