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Very happy with the support from Libby. It’s a powerful loyalty platform that is allowing us to offer our customers a greatly enhanced experience. If you use Shopify and Klaviyo, Loyalty Lion is your loyalty tool for your customers.
Thanks for taking the time to leave us a review. We're so pleased to hear that Libby has been able to offer you great support during your time with us - we'll be sure to pass on this feedback to her. It's great for us to understand how LoyaltyLion is adding to your customer experience, and how it sits well with the other integrations you are working with. We're very happy to continue to help with anything else you may need!
Very happy with the onboarding process with Frya and also assistance from the support team (Sathiya) post launch!
Thanks for taking the time to leave us a review. We're so pleased that Freya & Sathiya have been helpful and supportive for you and the onboarding process was smooth. We'll be happy to help with anything further you may need.
Freya, our onboarding manager, is a total rockstar! The program is super easy to use and customize. Plus, the support team is always there to help. Thanks, Freya!
Thanks for taking the time to leave us a review. We're really pleased to hear that you have found the program easy to use and customize to your own design. We'll be sure to pass on your feedback to Freya & the Support team - it's great to hear that many members of our team have been able to support you!
The support team's work is very helpful and quick. They resolved our issue immediately. They said they would answer during the day but responded in a minute. Especially thanks to one of the support team members - Duraan
Thank you for taking the time to leave a review. It's so great to hear that our team resolved your issue quickly and Duraan was very helpful. We're always here to help if there is anything else you need!
Great review platform and excellent support to go with it! We've seen great results and insightful tips calling out areas where we could improve which is above and beyond as far as I'm concerned seeing that LL doesn't make extra revenue on them. Highly recommend.
Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you've found LoyaltyLion valuable and that the insights provided have been beneficial to your business. Please feel free to reach out if there's anything more we can do to assist you.
After assessing many Loyalty vendors, we signed with Loyalty Lion. Their out-of-the-box Loyalty features and native integrations made them stand out above the rest. This was coupled with their advanced reporting capabilities and dashboard native to their portal.
The sales and the customer success/onboarding teams are great. They are very accommodating and helpful.
Their Loyalty portal was very intuitive, user-friendly and easy to learn.
Overall great partners!
Thanks so much for leaving us a review. It's great to hear that LoyaltyLion was your first choice as your Loyalty platform. Having great features, that our customers are looking for, is really important to us, and it's great to hear that they meet your expectations. It's also fabulous to hear that our team have been helpful and supportive so far, and we hope to continue to help in the future. Wishing you success with your program!
We love working with LoyaltyLion! Our CSM, Hannah Cook, is so helpful, knowledgeable, and easy to work with. Her kindness and thoroughness makes setting up and updating the program a breeze. The app is user friendly and looks decent out of the box without additional dev work. Integrates with all the necessary ecom partners for a robust loyalty program.
Thank you for your wonderful feedback. We’re delighted to hear that you’ve enjoyed working with LoyaltyLion, and that Hannah has made the experience seamless and enjoyable for you. It’s great to know that the user-friendly nature of our platform, along with its integrations, has helped you build a robust loyalty program without the need for extensive development work. Please don’t hesitate to reach out if you ever need further assistance!
The program works great and works just as described. It has tons of options to give your customers exactly what they want to redeem rewards and boost engagement.
Special Shout out to our onboarding specialist Reya, she rocks! Always willing to help and make sure things turn out the way we wanted. I am very fortunate to have worked with her on this project. I would recommend Loyalty Lion to anyone looking for a solid and robust rewards platform.
-Ty
Art of Skincare
Fijne app. Geen technische problemen. Goede support. Import punten mogelijk.
Thanks for leaving us a review. It's great to hear that the Support have been able to provide has been helpful for you, and features you are looking for, such as importing points, are possible. Please feel free to reach out if there is anything further we can help you with.
I had the pleasure of working with Sammy during my onboarding process with LoyaltyLion, and I couldn't be happier with the experience. Sammy was incredibly helpful in guiding me through each step, ensuring I understood the process thoroughly. He answered all my questions promptly and was always available whenever I needed assistance.
So far the app looks to work great. Everything is set up and looking forward for the future.
Thank you for taking the time to leave us a review. It's fabulous to hear that Sammy made the onboarding experience easy for you and gave you lots of guidance and support. We wish you well on your loyalty journey, and are always willing and happy to support you, with anything you may need!