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Loyalty Lion has helped us move our loyalty system online allowing for a much streamlines experience for our customers and greatly reducing the admin time needed to manage the loyalty scheme. A major plus point is the integration with Recharge allowing us to offer subscribers extra points thus incentivising repeat purchase via subscriptions.
Taking the time to leave such a great review about our platform, has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Recharge integration and Subscriber Benefits. We’re looking forward to continuing working with you!
We've been really pleased with LL so far. Easy to use & great customer service, we would definitely recommend! Daniel & Ellie were especially helpful, thank you!
Thanks for the great review! I'm glad to hear that you have found the platform easy to use and I'll forward your kind words about Daniel and Ellie to the team. 😄
There was a bug in the system that meant that discount codes were not auto-populating on customer profiles. Hannah Cook, with the assistance of the Technical Team, sorted the issue for us quickly and efficiently.
Thank you for leaving us a review💜 We are so glad to hear that our team got this sorted very quickly for you 😀
New to Loyaltylion, we are still exploring the App but so far it is a robust and user-friendly app. The integration and services are working smoothly. Also, our Onboarding manager Libby is very helpful and supportive.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
I have 3 online stores and we did a lot of research to find the best loyalty program.
Here are the reasons we are very happy with Loyalty Lion
- Efficient and stable platform
- Great support team
- They are coming with new features all the time
I highly recommend this app.
the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!
This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!
Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.
Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Be careful, there is no way to cancel. And once you try you'll get the runaround by one sales persona after another.
Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.
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Great add on, great customer service from the support staff, really happy and it is boosting our customer retention well.
I would like to see tighter integration of social referral buttons on the product pages (out of the box) but i am pretty sure I will be able to work out how to do this using their API when i get a chance.
Good stuff though keep up the good work loyalty lion