Avaliações (639)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
29 de maio de 2024

I am very happy with both the product and the service. I sent a help question and received a prompt reply from Anusha. Her explanation was clear and to the point. She has been very helpful with our queries. Thank you.

Fashion Eyewear
Reino Unido
Mais de 2 anos usando a aplicação
Questão respondida por LoyaltyLion 10 de junho de 2024

Thanks for taking the time to leave us a review. It's great to hear that you received clear and focused help from Anusha, and we'll be sure to pass on this feedback to her. Our support team are also happy to help you, alongside Anusha's focused help, and you can reach out to them at any time!

4 de novembro de 2024

Fijne app. Geen technische problemen. Goede support. Import punten mogelijk.

Yuui's F1 scale models
Países Baixos
20 dias usando a aplicação
Questão respondida por LoyaltyLion 21 de novembro de 2024

Thanks for leaving us a review. It's great to hear that the Support have been able to provide has been helpful for you, and features you are looking for, such as importing points, are possible. Please feel free to reach out if there is anything further we can help you with.

18 de abril de 2024

I am a CX Rep, and I reached out to Loyalty Lion's Chatbot on behalf of a customer who had some questions and concerns regarding her rewards account. As a navigated through her account trying to look for details, unfortunately, I needed more help, and Sathiya replied back to me. Her answers were very clear, easy to understand, and professional, so that I was comfortable enough to forward her answer directly to my customer. If at all possible, she would be my go-to contact whenever I have questions for Loyalty Lion! She's the best! 10 stars!

Rylee + Cru
Estados Unidos
10 meses usando a aplicação
Questão respondida por LoyaltyLion 25 de abril de 2024

Thanks for taking the time to leave us a review. It's so great to hear that Sathiya has been so helpful, and he has been really pleased to hear your kind words. He and the team will be happy to help with anything you may need!

11 de julho de 2024

Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.

TLC Sport
Reino Unido
Aproximadamente 3 anos usando a aplicação
Questão respondida por LoyaltyLion 29 de agosto de 2024

Thank you for your review. It's wonderful to hear that the team have been helpful in getting your program set up to your requirements, and helped to ensure it works to your expectations. Please don't hesitate to reach out if there is anything further we can help you with!

4 de abril de 2024

Loyalty Lion has been a great app to use since we started working with them 4 months ago. The onboarding process was one of the best I've worked with, getting assigned a CSM [Sammy] who was really on top of deadlines and project management. I'm impressed so far with my experience.

-Andrea, Marketing Associate

Lillie’s Q
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por LoyaltyLion 9 de abril de 2024

Thanks so much for your review, Andrea. It's so great to hear that you've had such a great experience with Sammy, and that the onboarding process has been smooth sailing. We look forward to seeing the success the program brings.

3 de julho de 2024

Exceptional Support and Outstanding Performance

We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience.

Thanks to Sammy's support, the configuration process was smooth and hassle-free. We are extremely satisfied with how the app is performing so far. The initial results are already promising, and we have high expectations for the long-term benefits it will bring to our business.

Loyalty Lion is proving to be an excellent addition to our customer loyalty strategy, and we look forward to continued success with this powerful tool. Highly recommended!

OcCre
Espanha
3 meses usando a aplicação
Questão respondida por LoyaltyLion 8 de julho de 2024

Thanks so much for taking the time to leave us a review. It's so great to hear that you have had such a positive experience with us so far. It's also so great to hear that Sammy has been able to offer so much help, support and guidance for your program from the get-go. Good luck on your Loyalty journey!

25 de junho de 2024

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.

Gleefull Supplements
Canadá
Aproximadamente 2 meses usando a aplicação
Questão respondida por LoyaltyLion 3 de julho de 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we hope to continue to exceed them! It's so great to hear that Jason was able to smoothly launch your program, in line with your timeline. We're looking forward to seeing your program's progress and are always available to help with anything you may need.

11 de junho de 2024

Best in class software – you get what you pay for. Very willing to help during the onboarding process to get you started on the right foot. It does take a while to get the program set up, but hopeful that it will pay off over time!

Buoy
Estados Unidos
2 meses usando a aplicação
Questão respondida por LoyaltyLion 17 de junho de 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that the onboarding process was helpful and gave you a good head start with the program. We're very happy to continue supporting you throughout your loyalty journey!

2 de abril de 2024

We are very pleased with our new loyalty programme designed by Jason and his team. Jason has been great throughout the whole process, always answering any questions we have quickly, efficiently and effectively. The level of customer service we have received has been fantastic and we are excited to see how Loyalty Lion can help grow our business!

Daniella Draper UK
Reino Unido
12 meses usando a aplicação
Questão respondida por LoyaltyLion 9 de abril de 2024

Thanks for taking the time to leave us a review. It's fantastic to hear that you have received great help and support from Jason & he's been able to answer any questions as quickly as possible. We're excited to see how LoyaltyLion can help and support your growth.

24 de junho de 2024

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

Lolë Staging
Canadá
Aproximadamente 2 anos usando a aplicação
Questão respondida por LoyaltyLion 3 de julho de 2024

Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test LoyaltyLion on your checkout.

We're always happy to help if there is anything else you may need!