Avaliações (590)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 80% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
12 de setembro de 2023

Our Account Manager, Hannah, has just conducted a thorough QBR - outlining performance since launching the programme and ways we can improve our success. I look forward to seeing performance ramp up over the coming months when we move into our second quarter, and see the impact the programme has on LTV.

Peachy Den
Reino Unido
5 months usando a aplicação
Questão respondida por LoyaltyLion 17 de outubro de 2023

Thank you for taking the time to share your feedback. We are happy to hear that Hannah has provided you with meaningful insights and advice, and we look forward to seeing the positive impact this will have on the performance of your loyalty program.

19 de outubro de 2023

We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.

Beddy's
Estados Unidos
About 2 years usando a aplicação
Questão respondida por LoyaltyLion 30 de outubro de 2023

Thank you for sharing your positive experience with LoyaltyLion, we are happy to hear you are enjoying using our program and collaborating with our fabulous team!

13 de dezembro de 2023

Great experience with LoyaltyLion, team is super reactive.

Happy Mammoth AU
Austrália
Over 3 years usando a aplicação
Questão respondida por LoyaltyLion 23 de janeiro de 2024

Thank you for taking the time to share your review, our customer success team is always on hand to help!

22 de setembro de 2023

Sammy Newton has been nothing short of extraordinary in our onboarding process. He's been so patient and guiding through our process. He's been proactive in checking in on our launch progress and has been so helpful in answering ALL the many questions I threw at him. We also restructured our program in the middle of launch and he was super helpful during everything. He's been such a pleasure to work with too!

Alpyn Beauty
Estados Unidos
4 months usando a aplicação
Questão respondida por LoyaltyLion 17 de outubro de 2023

Thank you for taking the time to leave us a positive review, we are so delighted to hear that Sammy went above and beyond during your onboarding process!

6 de agosto de 2023

I migrated over to LL from Smile and I am very impressed with the level of support from the onboarding team. Jason was my onboarding specialist and success manager and he was always available to help me make important decisions or to run the numbers on what would make our program most successful. Luckily, he was able to show me many ways to improve our current system and I am very happy that I made the switch.

ROYAL CODES
Estados Unidos
About 2 months usando a aplicação
Questão respondida por LoyaltyLion 17 de outubro de 2023

Thank you for your positive review. We are delighted to have you on board and to hear that you were nothing but impressed with your overall onboarding experience!

17 de julho de 2023

Loyalty Lion has been outstanding. They seamlessly transitioned our rewards program, offered excellent features, and provided exceptional support. Highly recommended!

Grace and Lace
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por LoyaltyLion 25 de julho de 2023

Thank you for your review! We are great to hear you are enjoying the partnership!

20 de novembro de 2023

Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.

Fearless® Official Website
Grécia
3 months usando a aplicação
Questão respondida por LoyaltyLion 22 de novembro de 2023

Thank you for taking the time to share your review, our fabulous customer support team is always here to help!

17 de novembro de 2023

Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.

WANDRD Gear
Estados Unidos
2 months usando a aplicação
Questão respondida por LoyaltyLion 20 de novembro de 2023

Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!

21 de novembro de 2023

Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.

RevitalTrax Deutschland
Países Baixos
About 2 months usando a aplicação
Questão respondida por LoyaltyLion 22 de novembro de 2023

Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!

13 de setembro de 2023

Huge thank you to Vicky for the white gloves service and support in getting me and the rest of the team up to speed on the newest features and capabilities of the platform. We're excited to roll out a couple touches to stimulate program enrollment and reward usage.

Apothékary
Estados Unidos
5 months usando a aplicação
Questão respondida por LoyaltyLion 17 de outubro de 2023

Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you received all the support you needed from Vicky, and we look forward to hearing the positive results you achieved following her advice!