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Duraan was able to solve my problem regarding a conditional tier very quickly and responses were in a timely manner!
Thank you for your great review, we will pass this onto Sathiya directly!
The app is really good and our rep Michael is amazing. We're excited to see how this platform can help us grow.
Thank you so much for leaving us a review, I'll make sure to pass your lovely words onto Michael and our team!✨
Fantastic app to leverage all Shopify channels! The tool is very well built and with all options needed to launch a program. Support for this app has to be one of the best I've had in a long time.
Very helpful customer service, fairly easy to implement and use
Loyalty Lion was a great find for us! The team is insightful and thoughtful with their directions in strategy and program development. The platform seamlessly integrated within our Shopify store and was a low lift internally as a result! We are thankful to have them as an extension of our team.
Thank you for your review, we can’t wait to see your programme progress!
I have no hesitation in recommending Loyalty Lion to other business owners, no matter their size. Since we started the program it's paid for itself 5x over in customer retention and customer experience. It was easy for us to step up, just takes a bit of planning to figure out the best rewards and tiers. After we implemented Loyalty Lion we've seen our competitors come out with similar programs -- that's how we know we're doing something right. Loyalty Lion is now one of the cornerstones of our business.
Great support (shout out to Ellie, who helps us when we need it!) excellent UX and integrations. Couldn't be happier.
What an awesome little app. It is super easy to use. Support is unbelievable. Answer all my questions and help me with everything I need. My customers absolutely love the rewards program
Thank you for your kind words about our support team! It is great to hear about your experience with our app. 💜
No problems setting up, though using a separate app (Bulk Discounts) for setting up the discount codes was a little confusing. A recent update made using a separate app for codes unnecessary, even at the free level, so—even better!
We are happy to renew the new points program using Loyalty Lion. Our Strategic CSM, Hannah, helped a lot to give us advice.
The app also offers many types of voucher and discounts, so that we can deliver variety offers to our customers. I hope more functions will be added in the future :)
We love Hannah and so glad to hear that you think she's great too! We appreciate you sharing your thoughts on additional features and we will continue to make sure we are sharing all of that feedback with our product team! We love being able to help grow your loyal program!
From the start, Loyalty Lion has been great and so supportive with our Loyalty Program. Ellie has been supporting us from launch, and each monthly call she comes prepared with helpful analytics and answers all my questions when needed.
I'm excited to continue working with Loyalty Lion!
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our Merchants, and we’re glad that this commitment was reflected in working with Ellie. We look forward to continuing a great partnership! Have a wonderful day!