Recensioner (624)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 1 december 2020

App is great. Has a lot of nice features to explore and we see also see an added advantage for customer retention. Customer service is also great.

Tea Drop
Australien
Ungefär ett år användning av appen
LoyaltyLion svarade 14 december 2020

Hi Tea Drop team,
Thank you so much for your review! We're really glad to hear your loyalty program is having a positive impact on customer retention for your store 😊 I'll be sure to pass your kind words onto our team!

17 april 2024

We switched from another rewards app to Loyalty Lion and are really happy with it so far (we just went live last week). Our onboarding manager, Sammy, helped us put together a really beautiful page and comprehensive program. He was really patient with all of my questions as we built the new program and even helped me troubleshoot building email flows in Klaviyo. He also shared a Pinterest board of design inspiration from other brands' loyalty programs and email flows, which was really helpful in trying to put our program together and saved me a lot of time digging!
Looking forward to seeing the success of the program and continuing to work with the Loyalty Lion team!

Packed Party
USA
Ungefär 2 månader användning av appen
LoyaltyLion svarade 25 april 2024

Thank you for leaving us a review. We're so pleased to hear that Sammy has been a great help in getting your program up and running. It's great to hear that our resources and examples have also been helpful, and we look forward to following your progress with the program.

14 november 2022

Very happy with the software. The onboarding was seamless.. Highly recommend to anyone looking to add rewards to their store.

Kasandrinos International
USA
Ungefär ett år användning av appen
LoyaltyLion svarade 30 november 2022

We’ve passed your wonderful review onto our Onboarding team at Thanks so much for taking the time to leave a review about our platform. Our customer’s feedback guides our business and helps us keep improving the service we provide. Thanks for choosing us!

Redigerat 11 juni 2021

Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.

Deco por ti
Chile
Ungefär ett år användning av appen
LoyaltyLion svarade 10 maj 2021

Thank you so much for leaving us a review about Ellie and your Onboarding experience. We're looking forward to seeing your customers use the loyalty program 😍!

Redigerat 12 februari 2017

Update: They made it so you can update the users Tiers. AMAZING! Just please make it possible where we can edit a customer's email address and you would be the perfect fit! (Also a Zapier would be a great option)

I have no idea what these people are talking about as far as bad reviews are concerned. There is only 2 issues worth mentioning but NOT worth not going with them. The issue that you cant LINK them to the pop up (most all others do but you can link to a website its div'd in - so its ok) and the biggest one for me is you cannot edit the group the person is in or tier but this seems like this is coming in time. Couple little tweaks here and there (fixing what it says on the referral screen so they see what their reward is for doing it). THEIR CSS customization alone is worth $500 a month! A+

Now neither of those persuade me from going anywhere else. For multiple location, and multiple accounts THIS is the answer. And they replace online as well so its an all in one solution. The pricing isnt bad either when you factor in WHAT you would pay for for 2 different platforms cause nothing else links the 2 together. Appcard is a HUGE rip off, HUGE. These guys do everything they do plus a lot more. Sweet-tooth is very selective on what they implement; and even then its nothing worth going to them over these guys. All the competition base it off of HOW many customers while LL bases it off of how many ORDERS. Just an amazing platform and would def recommend to anyone looking for a great all in one.

Vapel1fe
Kanada
Ungefär ett år användning av appen
20 september 2016

So far very impressed all round - look forward to seeing it develop.

Richards Guitars
Storbritannien
Ungefär ett år användning av appen
30 juli 2014

I love this app, better than the S loyalty system. One major reason is this app can be totally customized and internationalized. Also the whole design is more comprehensive.

A function missing in this app is the importing function. But their is very responsive, and they promise they are working on imputing function.

UNature合粹嚴選
Taiwan
Ungefär ett år användning av appen
30 juni 2023

Our experience with LoyaltyLion has been great. We were new to loyalty programs in general and the team provided exceptional assistance in setting up our program. Since the implementation of the program, we’ve received ongoing support, recommendations, and new product offerings, particularly driven by our rep Hannah, which has been invaluable in optimizing our program and driving its growth.

Fulton Fish Market
USA
Ungefär ett år användning av appen
LoyaltyLion svarade 13 juli 2023

Thank you for your review! We are glad our support has lived up to your expectations, we will pass this feedback directly to Hannah!

25 juni 2023

Scam! not recommended at all, I requested to cancel the subscription, and they charged me $499 after that. I will send a complaint to Shopify about that

Olife Mena
Egypten
Ungefär ett år användning av appen
LoyaltyLion svarade 28 juni 2023

Thank you for taking the time to provide feedback. I believe the $499 payment deducted was due as part of a contractual payment balance, although you have requested to cancel, the previous payment was outstanding and due.

I can see that you are working directly with one of our senior leaders to resolve any outstanding issues and assist in your cancellation from our service.

6 september 2021

Loyalty Lion integrated seamlessly for us. The onboarding process was easy and fast and we've been using it for over 6 months now. Their customer service and responsiveness is also excellent.

Rufus and Coco Australia
Australien
Ungefär ett år användning av appen