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What an excellent system! I had it running within a couple of hours. Since then I've spent a little more time customising things and It looks extremely polished (if I do say so myself).
Ellie was there to hold my hand the whole time via live chat, I'm extremely happy with the timeliness of the responses, and the quality of the information provided. It feels like the message was read and replied to thoughtfully, not just auto responses.
It is great to hear about your experience. Thanks for sharing your feedback about Ellie too, we'll be sure to share your kind words with her. 💫
Nothing but 5 star service from Sammy at Loyalty Lion! Thanks for all the help on-boarding and can’t wait to get into the app more and use it to its fullest potential.
Hello! Your kind words about our Product and our team are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
Nous utilisons cette LL pour notre programme de fidélité et cela fonctionne à merveille. Les clients peuvent suivre l'évolution de leurs points et aussi faire leur demande de rewarding de façon autonome.
De plus le SAV est très réactif et nos demandes sont résolues dans l'heure qui suit.
Nous recommandons vivement.
Loving this app! I haven't had it very long but it is easy to set up and easy to use! I had a questions and my email was quickly answered to help me solve my problem. I know this will do great things for my business!
I think a loyalty programme is REALLY something important to reward your customers. I really like this app and the customer service is awesome. The suport is really great and responding time is always very fast!
Thanks for your review. We really appreciate your support. 😊
love it, most cost effective solution on loyalty plans
Great support and onboarding. The software is easy to use. In addition, we had few onboarding calls and documents which were helpful. the onboarding team helped us with many ideas to set up the loyalty programm.
Tried other apps and shopped around, absolutely love this app the Best!! It does everything perfectly, it's so easy to set up an it integrates with my other apps well.
I installed this app about 7/8 months ago. It was very easy to use, and I've been able to tailor my needs. It also has a lot more to offer, that I hope to utilise, as my business grows. My main positive though is, the customer service is FANTASTIC. I have contacted them twice with a query. Once BEFORE i was a customer and once recently. Both occasions happened to be bank holiday weekends. Not expecting an answer until 3 or 4 days later, I got an answer BOTH times within 24 hours. Cannot recommend them highly enough and I'm looking forward to utilising the app more in the future.
Thanks for sharing your feedback and we are glad to hear you have found our app easy to use and customizable. I'm also very happy to hear about your experiences with our support team, I will be sharing your kinds words internally. 💜
Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!
We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team 😀 Wishing you all the best for the future 💜