Helhetsomdöme
4,6
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
24 september 2023

Great app if you want a loyalty program, very helpful team- been using them for a long time. Would highly recommend checking them out if you are looking for a loyalty program, I would not recommend a better company. Lots of useful features and automation

DailyPuzzles
Australien
Mer än 2 år användning av appen
LoyaltyLion svarade 17 oktober 2023

Thank you for your review and kind words, we are thrilled to hear you're enjoying LoyaltyLion!

17 november 2023

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

getvoila
Tyskland
Nästan 2 år användning av appen
LoyaltyLion svarade 20 november 2023

Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!

29 september 2023

Vicky has been SO wonderful as our new CSM! She has listened to our teams needs and helped us hone in on the low hanging fruit that bring quick wins for our program. On top of having a great CSM on our side, Loyalty Lion also has a lot of helpful resources that make adopting new program features easy and attainable. Thank you Vicky and LL team for listening to your clients and rolling out new features and platform improvements that matter!

Josie Maran
USA
Nästan 3 år användning av appen
LoyaltyLion svarade 17 oktober 2023

Thank you for your positive review, our team is delighted to hear that you are happy with both our program and support!

23 augusti 2023

I've been using LoyaltyLion for about two years now for two different organization. It's a really great and easy to use platform. It's so user friendly, which really helps when there's training cross-functionally! It's also a great platform if you're running an international rewards program, as you can easily toggle between each country you're managing. I've been able to set up an entire new loyalty rewards program as well as revamp one for a different brand through this! Their CSMs are also incredibly responsive. Our rep especially, Hannah Cook, has been absolutely amazing at helping us through a really intense relaunch of our program, putting absolute care and thoughtfulness into the relaunch as if it were her own brand. She has been an amazing extension of our team!

SET ACTIVE
USA
Mer än 2 år användning av appen
LoyaltyLion svarade 17 oktober 2023

Thank you for your positive review, we are thrilled to hear you have been enjoying LoyaltyLion for two years now and are terribly proud to hear that Hannah has gone above and beyond for the relaunch of your loyalty program!

23 oktober 2023

We've loved switching over to LoyaltyLion and working with Vicky as a CSM! She has been extremely helpful with recommendations to help us get some quick wins, as well as helping to think of longer-term improvements. In general Loyalty Lions support team has been extremely helpful and gives great step-by-step instructions on how to use their platform and make any customizations.

Lively Root
USA
4 månader användning av appen
LoyaltyLion svarade 30 oktober 2023

Thank you for taking the time to leave us such a positive review, we are thrilled to hear you are happy with the support you received from both Vicky and our fabulous customer support team!

26 september 2023

The onboarding support that we received throughout the integration of the app with our store was excellent: the team were accessible, swift with their communication and extremely helpful. The app itself has only been running for a short while, so too soon to evaluate its effectiveness, but first impressions are good and we like the fact that we can customise certain elements to make the look our own, and we also like that integrates with our mail program.

Mud Foods
Storbritannien
5 månader användning av appen
LoyaltyLion svarade 17 oktober 2023

Thank you for your positive feedback, we are happy to hear you were pleased with your onboarding experience!

23 oktober 2023

Loyalty Lion is exactly what we needed from a rewards program - offering currency conversion, as well as many other features which their competitors could not. From sales to onboarding with Jason (who's fantastic, by the way), we've been incredibly well supported in bringing our dream loyalty program to life. It's become a great asset to our company and the response of our customer base has been phenomenal.

SistersandSeekers
Storbritannien
4 månader användning av appen
LoyaltyLion svarade 30 oktober 2023

Thank you for your review, we are delighted to hear you are happy with your program and the support you received, whilst the response from your customers has also been so positive!

3 augusti 2023

Loyalty Lion has been great for our store. We have used it for about a year and are now even restructuring our loyalty program to make it work even better for us. Hannah has been amazing the whole way through. Having several meetings with us to review how the program is doing and how we can improve it. She is also always there to help us with any technical difficulties.

Happy Wax
USA
Mer än ett år användning av appen
LoyaltyLion svarade 17 oktober 2023

Thank you for taking the time to leave us a 5* review, we are happy to hear that you are pleased with our service!

Redigerat 4 juli 2023

Good experience with LoyaltyLions especially since we've upgraded our plan
Christian has been very helpful when implementing our new program.
He provided really good recommendations to improve our performances as well.
Thanks for the great support!

Mium Lab
Frankrike
Ungefär 3 år användning av appen
LoyaltyLion svarade 28 juni 2023

Thank you for your great review! We will pass on this feedback directly to Christian. We can’t wait to see your loyalty programme go from strength to strength based on some of Christian’s recommendations!

Redigerat 3 maj 2024

We continue to have success with this rewards platform. Recently, we've really ramped up our usage of the offerings and continue to have our needs met and then some. The team and our account manager are very responsive, friendly and helpful. Our account manager (Vicky) has really helped push us forward to use more functions within the platform and expand our program. She's great!

Brickell Men's Products®
USA
Ungefär 5 år användning av appen
LoyaltyLion svarade 13 juli 2023

Thank you for your great review! We will pass your feedback directly on to Ellie and the team.