Helhetsomdöme
4,6
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
25 mars 2024

We ran into a lot of issues with transitioning away from our old loyalty vendor. Jonny and the Loyalty Lion team were amazing and supportive, being patient and offering assistance the whole time. The support alone is worth the upgrade for us.

SVS
USA
4 månader användning av appen
LoyaltyLion svarade 27 mars 2024

Thanks for taking the time to leave such a positive review. We’re very pleased Jonny and the team have been supportive and helpful in getting you launched! We look forward to seeing the success your program brings.

10 februari 2024

Our customers love the rewards they receive when shopping with us. It really does encourage that loyalty. Our staff find it very user friendly and easy to explain to customers. The team at LL are super helpful and Sammy is so responsive and and supportive with our onboarding process.

Le Visage Cosmetics & Skincare
Caymanöarna
Mer än 2 år användning av appen
LoyaltyLion svarade 14 februari 2024

Thank you for taking the time to share your positive review. We’re thrilled to hear your customers are loving the program and that you’re already seeing it drive loyalty with your shoppers. We look forward to seeing this continue!

18 mars 2024

We've only just launched this, but the support we received was top notch and the product is intuitive and easy to use. Excited to see results!

Caddis
USA
3 månader användning av appen
LoyaltyLion svarade 27 mars 2024

Thank you for your review. We love hearing you easy the platform is to set up and we’re thrilled that Jonathan has been helpful during your launch process. We look forward to seeing the impact of the program.

17 april 2024

We switched from another rewards app to Loyalty Lion and are really happy with it so far (we just went live last week). Our onboarding manager, Sammy, helped us put together a really beautiful page and comprehensive program. He was really patient with all of my questions as we built the new program and even helped me troubleshoot building email flows in Klaviyo. He also shared a Pinterest board of design inspiration from other brands' loyalty programs and email flows, which was really helpful in trying to put our program together and saved me a lot of time digging!
Looking forward to seeing the success of the program and continuing to work with the Loyalty Lion team!

Packed Party
USA
Ungefär 2 månader användning av appen
LoyaltyLion svarade 25 april 2024

Thank you for leaving us a review. We're so pleased to hear that Sammy has been a great help in getting your program up and running. It's great to hear that our resources and examples have also been helpful, and we look forward to following your progress with the program.

15 februari 2024

Onboarding with Jonathan has been a breeze so far, we're looking forward to launching our newly revamped program. His expertise really helped us define better rules and rewards for our customers.

Gooseberry Intimates
Hongkong SAR
2 månader användning av appen
LoyaltyLion svarade 19 februari 2024

Thanks so much for taking the time to share your positive review. It’s great to hear that Jonathan has helped revamp your program and helped redefine the rules and rewards available to your customers. We hope that you continue to enjoy using the program!

19 februari 2024

We are just starting with LoyaltyLion, but our onboarding experience with Jonathan McCarthy was phenomenal. He was incredibly responsive, and he did an incredible job anticipating our needs and staying one step ahead of us at all times. So far, we are blown away by our positive experience with LoyaltyLion.

Full Focus
USA
Ungefär en månad användning av appen
LoyaltyLion svarade 13 mars 2024

Thank you for your review. It's so great to hear that Jonathan was responsive and helped anticipate your needs ahead of your launch. We're so pleased to have you with us, and we hope your positive experiences continue.

13 december 2023

Great experience with LoyaltyLion, team is super reactive.

Happy Mammoth AU
Australien
Mer än 3 år användning av appen
LoyaltyLion svarade 23 januari 2024

Thank you for taking the time to share your review, our customer success team is always on hand to help!

18 december 2023

Happy with the results so far! The support team was very helpful throughout the whole onboarding process and were quick to answer any questions we had.

Montreal Weights
Kanada
3 månader användning av appen
LoyaltyLion svarade 23 januari 2024

Thank you for taking the time to share your review, our fabulous support team is always here to help!

8 december 2023

We're new to LL and our first impression is positive. The onboarding was very smooth, our onboarding manager Sammy was super helpful and quick. He helped us design a nice customised loyalty page and answered every question. And we received positive feedback from our customers, they seem excited to collect points to be able to get free products as reward. Finally we found a way of incentivising our customers without having to give discounts all the time. Because our loyal customers buy every two/three months and we've been using LL for only 2 months, it's too early to judge the financial success yet.

LediBelle
Schweiz
3 månader användning av appen
LoyaltyLion svarade 23 januari 2024

Thank you for taking the time to share your review, we’re thrilled that you’ve had such a positive onboarding experience with Sammy. We love that you’ve been able to build a program that’s already engaging your customers. We look forward to seeing the positive impact your program will have on the business.

17 november 2023

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

getvoila
Tyskland
Nästan 2 år användning av appen
LoyaltyLion svarade 20 november 2023

Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!