Helhetsomdöme
4,6
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
20 november 2023

The loyalty Lion R&R programme has been very good for us to measure and reward our VIP customers. The platform itself is quite easy to navigate and they always update it to be the most user frienly possible and update reporting. Hannah has been great at taking us through our successes and how to imporve the programme further and she is always proactively sharing updates and benchmarks for us to measure against. She's been great and very responsive on all emails and calls.

The Beauty Crop UK
Storbritannien
9 månader användning av appen
LoyaltyLion svarade 22 november 2023

Thank you for your positive review, we're happy to hear that you're receiving the support you need from Hannah and that the LoyaltyLion platform is working well for you!

Redigerat 3 april 2024

We've only been with LL for a few months and can see a lot of interesting functionalities that are already increasing our sales. The integration with Shopify and Klaviyo is great and the customer service is superb.

Blue Banana Brand
Spanien
6 månader användning av appen
LoyaltyLion svarade 23 januari 2024

Thank you for taking the time to share your review. It’s great to hear how smooth the onboarding process with Jonathan has been and we look forward to seeing your program deliver value to you.

23 november 2023

We just started working with LL, the onboarding process was easy and Sammy from the onboarding team was very helpful throughout the whole thing. He gave us personalised recommendations and ensured that the setup of our program matched our needs.

Serious Tissues
Storbritannien
5 månader användning av appen
LoyaltyLion svarade 23 januari 2024

Thank you for taking the time to share your positive review. We love to hear how helpful Sammy has been in creating a personalised program that matches your needs - we can’t wait to see its success!

28 november 2023

I have had a really great experience with the Loyalty Lion team. We approached Loyalty Lion in October with the aim to get live before Black Friday, which was well and truly accomplished. Jonathan and James have been really helpful and quick to answer any questions, not matter how small.

Lorenzo Veratti
Storbritannien
Ungefär en månad användning av appen
LoyaltyLion svarade 23 januari 2024

Thank you for taking the time to share your review. We’re very happy to hear that you were able to get your program live in time for Black Friday and that Jonathan and James have been so helpful.

17 november 2023

Loyalty Lion is a fantastic loyalty program that has added tremendous value to our business. It's incredibly easy to set up and manage, and our customers love the rewards they receive. The platform allows us to engage with our customers in a meaningful way and keep them coming back for more. The analytics and reporting tools are also very helpful in tracking the program's success. Overall, Loyalty Lion has been a game-changer for our customer retention efforts, and we highly recommend it to other businesses looking to boost customer loyalty.

Ryno Power
USA
4 månader användning av appen
LoyaltyLion svarade 20 november 2023

Thank you for taking the time to share your feedback, we are extremely happy to hear that you had such a positive experience with LoyaltyLion and that it made a big difference to your customer retention efforts!

20 november 2023

Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.

Fearless® Official Website
Grekland
3 månader användning av appen
LoyaltyLion svarade 22 november 2023

Thank you for taking the time to share your review, our fabulous customer support team is always here to help!

21 november 2023

Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.

RevitalTrax Deutschland
Nederländerna
Ungefär 2 månader användning av appen
LoyaltyLion svarade 22 november 2023

Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!

17 november 2023

Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.

WANDRD Gear
USA
2 månader användning av appen
LoyaltyLion svarade 20 november 2023

Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!

23 oktober 2023

We’ve had a great experience working with LoyaltyLion for our Rewards program for the last two years. As a beauty retailer on Shopify, LL was extremely easy to set up. It gave us the flexibility to create a compelling program unique to our business, design a Rewards landing page that was customized for our brand, and helped us drive repeat purchase and grow CLTV - all with minimal lift from our engineering team.

After evaluating multiple platforms, we chose LL because of their singular focus on providing best-in-class loyalty programs (vs. others where loyalty is one of many offerings), complete feature set, set up tools that allowed marketing/non-technical people to do the heavy lifting to get the program up and running, and Klaviyo integration that made it easy to trigger emails and drive engagement through our program throughout the customer journey.

Our onboarding point person, Luana, was awesome and helped us get to the exact implementation we were looking for and launch on time to meet our goals. Their landing page builder was great because we were able to quickly set up a V1 rewards page and launch the program.

Our customers love the program and it’s super easy for them to redeem points. LL has been very easy to maintain and report on, giving us a fun way to engage with our best customers and drive additional revenue. When we need help the team is always responsive and kind.

LL has been a great partner for us! Highly recommended.

NakedPoppy
USA
Nästan 2 år användning av appen
LoyaltyLion svarade 30 oktober 2023

Thank you for taking the time to share such a positive review! We are delighted to hear that you are happy with your loyalty program and the support you have received from Luana, whilst your customers enjoy redeeming their points on the platform!

19 oktober 2023

We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.

Beddy's
USA
Ungefär 2 år användning av appen
LoyaltyLion svarade 30 oktober 2023

Thank you for sharing your positive experience with LoyaltyLion, we are happy to hear you are enjoying using our program and collaborating with our fabulous team!