Recensioni (1.452)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
20 gennaio 2025

wow such a great tool. So much insights can't imagine developing or making updates to our shop with this tool.

Kerry Berry
Stati Uniti
11 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 24 gennaio 2025

Thank you for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for your review, and don't hesitate to reach out with any questions!

Cheers - Emilia from Lucky Orange

10 dicembre 2024

This app is highly useful, and there aren’t many alternatives available. However, the pricing is slightly on the higher side. Hopefully, they’ll introduce more flexible pricing options in the future.

Selfup Boston
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Lucky Orange LLC ha risposto 13 dicembre 2024

Thank you for your review and feedback. Seeing what your customers experience in real time can provide you with the insights you need to address their needs quickly and prevent any barriers to conversion. Additionally, we appreciate the budget constraints that come with running a small business, which is why we offer a free plan and a plan tailored specifically for Shopify merchants who are just starting out with their online stores. I would be more than happy to help you find a plan that best fits your budget and traffic needs and gather your feedback about flexible pricing. Simply reply to my last email to connect. Thanks again, and our team is here to support you if you need anything!

Cheers - Emilia from Lucky Orange

6 gennaio 2025

Great experience

ZAISHA
India
6 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 9 gennaio 2025

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I love hearing how getting that firsthand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out if I or my team can assist you in any way.

Cheers - Emilia from Lucky Orange

16 gennaio 2025

Excellent advice received from Emilia with strategies to increase my conversion rate.

Vanto
Sudafrica
4 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 24 gennaio 2025

Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions.

Cheers - Emilia from Lucky Orange

13 gennaio 2025

Very useful for getting valuable visitor insights

SootheFit
Danimarca
3 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 16 gennaio 2025

We appreciate your review and kind words! Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Happy tracking!

Cheers - Jordan from Lucky Orange

10 gennaio 2025

אפליקציה נהדרת. אפשר לקבל המון מסקנות

Safe work
Israele
3 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 16 gennaio 2025

אלו מילים שאנחנו אוהבים לשמוע! אין דבר מספק יותר מאשר לגלות דרכים לשפר את חווית הלקוח שלך. תודה על סקירתך. אנחנו תמיד כאן אם אתה צריך משהו!

ברכות,
אמיליה מ-Lucky Orange

3 dicembre 2024

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)

Store Supplies
Stati Uniti
7 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 6 dicembre 2024

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

19 dicembre 2024

werkt goed jammer dat ze geen basic hebben gratis .

VENLUXA
Paesi Bassi
3 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 20 dicembre 2024

Bedankt voor uw beoordeling! We zijn blij dat u het leuk vindt om Lucky Orange te gebruiken. Wanneer u een kans krijgt, antwoord dan alstublieft op de laatste e-mail van ons team waarin u naar uw beoordeling verwijst. We zijn benieuwd naar uw feedback over het aanbieden van een gratis plan met meer basisfuncties. We kijken ernaar uit u binnenkort te horen en nogmaals bedankt voor uw beoordeling!

Groetjes - Jordan van Lucky Orange

13 gennaio 2025

good app

Akokia
Oman
Circa un mese di utilizzo dell’app
Lucky Orange LLC ha risposto 16 gennaio 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, we appreciate your review, and we're here should you need anything else!

Cheers - Will from Lucky Orange

11 febbraio 2025

VERY BAD SUPPORT.
They don't even try to solve the problems in their app !
Really, bad experience with them !
Their competitors are better !!

Calovia
Francia
30 giorni di utilizzo dell’app
Lucky Orange LLC ha risposto 12 febbraio 2025

We appreciate your feedback and understand your frustration. We strive to be compatible with as many sites as we can but in some rare cases, there may be an element or area of a website that we are not compatible with. Our developers took a look at your site and determined that you currently use a web component with a shadow root that our system is not currently able to pick up in session recordings.

Additionally, your refund has been issued, and we appreciate your patience.

If you have any other questions, don’t hesitate to reach out. I look forward to hearing from you soon.

Regards - Kelsey from Lucky Orange