Recensioni (1.347)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
27 agosto 2024

très pro et gentil, ils m'ont très bien accompagner.

Oralia
Svizzera
23 giorni di utilizzo dell’app
Lucky Orange LLC ha risposto 29 agosto 2024

Voir exactement ce que vos visiteurs et clients font et vivent sur votre site web peut faire toute la différence pour améliorer votre site et développer votre entreprise. Merci de partager l'amour de Lucky Orange! Nous sommes toujours là si vous avez besoin de quoi que ce soit!

Santé - Emilia de Lucky Orange

Data modifica: 21 maggio 2024

Lucky Orange provides me with valuable insights on customer activities which are so important for making ongoing product and marketing decisions. Excellent product and support. I highly recommend it.

Big Boy Toys
Stati Uniti
Circa un mese di utilizzo dell’app
Lucky Orange LLC ha risposto 19 aprile 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

27 febbraio 2024

Good tool for user sessions replay. I have two complains:
1) After they upgraded the app and the plan, they took some essential functionality from the old subscriber like me, who is not ready to pay much more for the new plans. E.g. I cannot see add to carts and the customer cart value, which I used to use a lot. That's a disregard of the old customer base (or the way to force the upgrade to the new payment plans, put it as you like)
2) The app crashes from time to time when is used from the mobile. Usually it crashes when replaying a desktop or tablet session. That's an inconvenience because I mostly use the app from mobile browsers.

Elfbeads
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Lucky Orange LLC ha risposto 29 febbraio 2024

We appreciate your feedback. Shopify made changes in 2023 to how it tracks checkout that requires Lucky Orange users to uninstall and reinstall our app to gain access to these new features. The good news is you’ll have even more ways to track visitors through checkout once you do this. I would be more than happy to work with you to make sure you retain your previous plan after the uninstall and reinstall process. Our app is optimized for viewing recordings on desktop, and I'd be happy to show you some ways to get the most out of session recordings when we connect. Please reply to my last email to schedule a call or use this link to find a time that suits you: https://calendly.com/jdodd-6/15min. I look forward to connecting with you soon!

Best Regards - Jordan from Lucky Orange

10 maggio 2024

App is easy to use and offers a lot of services. It is like an all in one app. Very impressed! I recommend this app.

Cargoliner.com
Stati Uniti
4 giorni di utilizzo dell’app
Lucky Orange LLC ha risposto 13 maggio 2024

Thank you so much for your kind works! We love when we can wow our users. Visitor behavior is invaluable when it comes to your Shopify store and making sure your visitors get the best experience possible. We appreciate your kind words, and please don't hesitate to reach out if you need anything. Thanks again!

Cheers - Emilia from Lucky Orange

24 marzo 2024

We are very happy with this app. Helps so much to see what visitors do and any problems they may stumble upon.

Thank you

Tigbul's Variety Fashion Shop
Stati Uniti
Circa un anno di utilizzo dell’app
Lucky Orange LLC ha risposto 30 marzo 2024

We're also very happy that visitor behavior has been able to make a difference in improving your store! It's amazing to see exactly what visitors experienced to spot those problem areas and pain points. Thanks for your review, and we're here should you need anything!

Cheers - Bradley from Lucky Orange

2 aprile 2024

This app is amazing! It teaches you everything you need to know about your site. I have made many changes to my site because I was able to see the behavior of my visitors.

Within three days of making those changes I saw a new conversion.

I highly recommend this app for anyone who is looking to learn more about visitor experience on their site!

Sedona Wellness
Emirati Arabi Uniti
6 giorni di utilizzo dell’app
Lucky Orange LLC ha risposto 8 aprile 2024

Thanks for your review and recommendation! Seeing exactly what your people do and experience on your website through visitor behavior can make all the difference in improving your website and growing your business. We are thrilled to be a part of your website's journey and look forward to continuing to work with you! Thanks again for leaving us this review, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

7 aprile 2024

This is a very good app. It helps me a lot to track the movement of my clients on the site and find weaknesses that I can immediately fix for my customers :)

VEXEL-Baby
Germania
Circa un mese di utilizzo dell’app
Lucky Orange LLC ha risposto 8 aprile 2024

Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Emilia from Lucky Orange

22 aprile 2024

This app is just so good, there is so much interesting features in it to your shopify store.

SoftieHuddle
Kazakistan
3 mesi di utilizzo dell’app
Lucky Orange LLC ha risposto 23 aprile 2024

Thank you for taking the time to leave us a review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success! Let us know if there’s anything else we can help you with.

Cheers - Emilia from Lucky Orange

23 ottobre 2023

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam

Deer Park Woodwork
Canada
Circa 2 anni di utilizzo dell’app
Lucky Orange LLC ha risposto 25 ottobre 2023

WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.

Cheers - Emilia from Lucky Orange

17 ottobre 2024

Keine Empfehlung. Versprochene Ersattung wird nicht ausgezahlt. Sitzungen werden am Stück und nicht verteilt getrackt damit sinnlos.

Balkonstrom
Germania
5 mesi di utilizzo dell’app