Lucky Orange Heatmaps & Replay , 1.166 recensioni
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In base alla valutazione
Very good and important app for ecommerce. Also support is great, even on sunday! :)
We love to impress our users with our technology and support, even on the weekends. Visitor behavior is critical to improving a website, and we know that the insights you can gain from seeing where they click or move is truly invaluable. Thanks for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
I have been using the app for the two week trial period and I am not overly impressed. The recordings are very choppy. Also not very user friendly in my opinion. I do like that it is showing my visitors, but sometimes I am not sure if they are organic visits or what because the are often not even long enough to trigger a recording. I will try for another two weeks and see if I can figure it out.
Thanks for your feedback. We’re glad that you’ve been able to see what people are doing on your website, and we’d like to offer you a personalized walk-through tour of our app with one of our experts. This complimentary 15-minute tour will take you through our 20+ features and demonstrate how to maximize the benefits of Lucky Orange. I’ll make sure to address your recording issues and highlight where you can find the source of your traffic. We strive to make visitor behavior easy to access and understand through features such as optimizable segments. These are pre-loaded and ready for you to identify segments of visitors including frustrated or confused visitors.
We know your schedule is busy, so we have made it convenient for you to choose a time that works best for you. Please respond to my previous email to schedule your tour or use this link: https://calendly.com/esmith1214/15min. I look forward to hearing from you soon, and I’ll watch my inbox for your email.
Best Regards - Emilia from Lucky Orange
My experience with this App great. I like the fact I am able to watch customers in real time moving through my website, and can also conduct live interactions with the customers as they shop. I highly recommend this App for analyzing your data in its live form
We're thrilled to hear about your positive experience with our app! It's fantastic that you're enjoying the real-time customer interaction and data analysis features. We're committed to providing tools that empower businesses to engage with their customers. Thank you for your review and recommendation!
Cheers - Emilia from Lucky Orange
I have tried Mouseflow, Plerdy, and others and I can honestly say Lucky Orange is, by far, the best. I don't have to take any tutorials or even do anything manually. (But they offer guides if needed and no annoying tool tips popping up on the screen.) Lucky Orange does it all automatically and I can actually read and understand the data and reports. The analytics section alone makes this app a winner over all the others.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. We strive to impress our users with our technology, and our team loves to hear how much you've been able to get out of Lucky Orange! Visitor behavior really makes all the difference, especially when it's what you need when you need it. Thank you for this five-star review, and we’re here should you need anything else! Happy tracking!
Cheers - Emilia from Lucky Orange
Jordan was excellent in guiding me through Lucky Orange features. We are confident they can help us improve our sales and overall website experience.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our onboarding and technology. Thanks for this five-star review, and happy tracking!
Cheers - Jordan from Lucky Orange
Amazing support!
Started testing the app yesterday and I'm enjoying it so far.
It's awesome to be able to talk to the costumers and watch what they are doing in the page live! That definetely helps a looot!
I strongly recommend you give it a try!
Thanks for your review! Seeing what customers do is one thing, but engaging with them while they're on your website is another. Love that Lucky Orange has been just what your store needs. Thanks again, and we're here if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
By far the best app I have installed in my store up until now. I really like how easy it is to understand the data. Lucky Orange has made my life easy.
Worth having it!
We appreciate your review and love that your experience has been so easy! Visitor behavior shouldn't require a complicated setup or an extensive learning curve, and it sounds like you've been able to dive right into Lucky Orange. Thanks again for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
We get a lot of people to our website, that is many sessions. However, our orders are a fraction of sessions. We were referred to Lucky Orange to help us drill down were the weakness is with our website shopping experience. We did the free trail and in 1 day maxed out sessions. I had a call scheduled with Justin the next day. I was so glad because I was having a hard time interpreting all the data. He made it simple. Once you know how to navigate all the data, it turns in to valuable insights. Thank you, Justin, and Lucky Orange.
Love to hear this! When you get a lot of visitors but not a lot of orders, you know something is wrong. With visitor behavior, you can see everything that visitors encountered and did. You can spot those conversion killers and make real-time changes. We’re so glad you enjoyed your call with Justin! We love talking to our visitors, and we’re happy to help in any way. Thank you for your review, and don’t hesitate to reach out should you need anything!
Cheers - Emilia from Lucky Orange
The information on the analytics you can get from lucky orange that you can't get from just shopify are awesome. Especially the feature of the heat maps is very unique and very useful.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Heatmaps are a powerful tool in your digital toolbox to see exactly where your visitors are clicking (or not)! Thanks again for leaving us a review! Always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
Really useful app and some cool features. What's also great is that it comes with a free trial as well as a free plan.
Thanks for leaving us a review! Thrilled that you've been able to see what visitors are doing on your Shopify store and are enjoying our features. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange