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App works great, live chat works great, excellent support! Highly recommend.
Great app! I highly recommend this app to analysis how the visitors browse in your page. Also, the support team are awesome. They always responded our consults.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Kelsey from Lucky Orange
Utilizzo Lucky Orange da ormai parecchi mesi e mi sono sempre trovato benissimo, riesce a tracciare tutti gli utenti che accedono al mio sito e soprattutto mi permette di vedere cosa fanno in tempo reale. Inoltre, hanno dei prezzi molto onesti riguardo al servizio che offrono. La consiglio.
Thank you for the five-star review and recommendation! So glad you're using our sessions tool to discover insights about your customers. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
This app is very important! You can see how your customers/visitors see your site and you can understand their behavior better and you can see what is wrong or missing in your site, what drove customers away, what is working, and what is not. These are all crucial information to make sales. So, thank you for this app!
Bradley was quick to reach out with great support. With some fine tuning on both sides, we were able to get the app running and he also gladly extended my trial so that I could have sufficient time to test the app completely.
I have had few interactions with this app and it seems to be amazing. Will be using it thoroughly in the next few days and hoping to get great results.
Thank you so much Bradley. You were amazing!
Hey XPURSEX LIFESTYLE. We are sorry to hear you had trouble getting the app set up and tracking as expected. For all new customers, we do offer a free trial and would love to help figure out what the issue is. We have sent an email to your team and look forward to hearing back from you soon so we can get this corrected right away.
pls extend the free trial duration it should be at-least for 1 month.
i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange!
awesome you guys are so quick!
Best app iv'e seen to see what your customers are doing. I've already corrected several issue after seeing customers use my store. Highly recommend!
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Had problems installing it but customer service was really fast even on sunday and immediately hopped on a zoom call with me and fixed it! Love the service
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
Great help with this app! Found a few issues my website using it, updated them and bam! Just like magic sales increased. Thanks guys! Check out www.koobee.com.au
Multi-functional customer analytics app.
I can see how my customers interact with the website, allowing me to change features around. What looks good vs. what IS good will always be two different things; this app allows that type of transparency. Implementation was easy. I was able to have it up and running within a couple of hours of just poking around. My only critique is I would like to dashboard's timezone to be adjustable. Overall absolutely solid and extremely helpful.
Thank you for such kind words! The heart of our mission at Lucky Orange is to provide businesses with insights into customer interactions, enabling Shopify merchants like yourself to make meaningful changes. We're thrilled that you found our implementation process to be easy and straightforward. We're here should you need any assistance, and thanks again for your review.
Cheers - Emilia from Lucky Orange