Lucky Orange Heatmaps & Replay , 리뷰 1,151개
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평점별
great and very professional app, it give lot's of insight in customer behavior. It looks like a look-over-the-shoulder functionality. We updated our checkout page due to the hesitating behavior of our clients.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We have several opportunities to extend your trial, so please let me know if you would like more information or have any other questions. Happy tracking!
Cheers - Kelsey from Lucky Orange
I can't see the web page in the background of my account, when I click "Analytics" the code is displayed. Until now you have not replied to me and told me the solution.
We appreciate your feedback and apologize for your experience. As I mentioned in our email exchange, our development team is working on a fix for your issue. They’re actively investigating it and will be in touch with updates.
Thank you for your patience as our team works to fix your issue. In the meantime, if you need anything else, don’t hesitate to respond to the last email with any other questions or concerns you may have.
Best Regards - Bradley from Lucky Orange
I've been using Lucky Orange for over a year. It has many useful features and their customer service is prompt and effective. I have recommended it to friends.
This is awesome. It is easy to install and intuitive to use. It gives you granular details about the profiles of viewers on your website - location, device used, operating system etc. which is very useful for segmentation purposes. The replay of browsing behaviour gives valuable feedback about how people are using your website. Definitely worth installing to see what you get and take advantage of the free trial period. You can then decide if you keep on with a subscription. After 1 day's usage I am convinced that it is an essential app to have.
It's great and so we use it on 5 sites in total, back up support fantastic too!
All we need now is the mobile app so we don't have to sit behind the desk all day especially with the chat feature.
A fantastic tool to really understand your customer and future customer behavior. Its intuitive and east to use. Highly recommend it.
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success! Happy tracking!
Cheers - Justin from Lucky Orange
This is probably the best app in the Shopify app store. This allows you to drill down and really see what is going through your customers heads. It has analytics, live chat, polls, heatmaps, and so much more. This is an amazing app, thats about all I can say!
Incredibly helpful software for streamlining UX. Provides tons of data on how visitors use the website and navigate to checkout.
Thank you for the five-star review and sharing the Lucky Orange love! There really isn’t anything like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Jordan from Lucky Orange
We are so impressed with the amount of actionable information this provides about the Customer Journey. This information helps provide a strong roadmap for growth.
Also, Super Impressed, with how easy install and set-up were.
Great to hear that you have discovered insight from Lucky Orange data to inform your website optimization roadmap! Understanding visitor behavior is always a meaningful way to support the customer journey. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
This is one of my favorite apps. It really shows what customers are thinking and helped me move some things around. Great customer service too.